Epson TM-m50II - Roll Paper Cover Does Not Open

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Chapter 5 Handling

Roll Paper Cover does not Open

When the roll paper cover does not open using the lever, restart the printer.

Main Page

For Safety3
Key to Symbols3
Warnings3
Cautions4
Caution Labels4
Restriction of Use4
Open Source Software License5
Manuals for this Product6
About this Manual7
Aim of the Manual7
Manual Content7
Table of Contents8
Contents8
Product Overview12
Features12
Product Configurations14
Model14
NFC Tag14
Included14
Options14
Part Names and Functions15
Body15
Panel LED16
Connectors17
Online and Offline18
Status and Errors19
Status Display19
Network Connection Status20
Error Status21
NV Memory (Non-Volatile Memory)22
NV Graphics Memory22
User NV Memory22
Memory Switches (Customized Values)22
R/E (Receipt Enhancement)22
Maintenance Counter23
Simple Setup for Wireless LAN24
About Simpleap (Wi-Fi Direct)25
Useful Functions for Smart Devices26
NFC Tag26
QR Code26
Printing Using Multiple Interfaces27
Roll Paper Near-End Detection Function28
Setup29
Flow of Setup29
Installing the Printer30
Changing the Paper Width31
Connecting the Optional Wireless LAN Unit32
Connecting the Optional Customer Display33
Connecting the Optional External Buzzer34
Attachment Position34
Connecting the Cash Drawer35
Required Specifications of Cash Drawers35
Connecting the Drawer Kick Cable36
Connecting to the Power Source37
Connection Procedure37
Connecting the Printer to the Host Devices39
Serial Interface39
USB-B Interface39
Ethernet Interface39
Wireless LAN Interface42
Routing Cables in Various Directions47
Passing Cables through the Rear Center48
Passing Cables through the Left or Right48
Passing Cables through the Bottom49
Advanced Usage50
Software Settings50
Overview of each Function52
MAC Address Confirmation61
Setting/Check Modes62
Self-Test Mode64
NV Graphics Information Print Mode65
Receipt Enhancement Information Print Mode65
Software Setting Mode66
Restore Default Values Mode67
Interface Setup Mode68
TM-Intelligent Settings Information Print Mode69
Peripheral Device Information Print Mode69
Hexadecimal Dumping Mode70
Printing a Status Sheet71
Resetting the Interface Settings73
TM-Intelligent Function74
Server Direct Print74
Status Notification74
Web Config75
How to Start Web Config75
What Can be Configured in Web Config76
Application Development Information77
Controlling the Printer77
Epos-Print XML77
Esc/Pos77
Controlling the Cash Drawer78
Controlling the Optional External Buzzer79
Software80
Development Kit80
Drivers81
Utilities82
Others82
Download83
Precautions When Developing Applications84
Power Button Settings84
Minimum Paper Length When Cutting85
Notes on Printing Barcodes and Two-Dimensional Symbols85
Handling86
Turning the Power On/Off86
Turning the Power on86
Turning the Power off86
Removing the Printer Covers87
When Ejecting Paper Upward87
When Ejecting Paper Frontward88
Attaching the Printer Covers89
For Ejecting Paper Upward89
For Ejecting Paper Frontward90
Installing Roll Paper91
When Ejecting Paper Upward91
When Ejecting Paper Frontward93
Removing Jammed Paper95
Roll Paper Cover Does Not Open96
Cleaning the Printer97
Cleaning the Printer Case97
Cleaning the Thermal Head/Platen Roller97
Preparing for Transport98
When Using the Printer for a Self-Service Terminal99
Appendix100
Product Specifications100
Printing Specifications102
Character Specifications103
Paper Specifications105
Printable Area106
Printing and Cutting Positions107
Electrical Characteristics107
Environmental Conditions108
External Dimensions109
Specifications of Interface and Connector112
RS-232 Serial Interface112
USB Interface115
Network Interface116
NFC Tag119
Bluetooth Low Energy Technology Advertising120
Introduction120
Dongle Specifications120
Procedure120
Changing the Bluetooth Low Energy Technology Advertising Packet121
Character Code Tables132
Compatibility with USB-A133

Epson TM-m50II - Roll Paper Cover Does Not Open

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