7
Product Status Messages ................................................................................................................ 147
Running a Product Check ................................................................................................................ 148
Resetting Control Panel Defaults ..................................................................................................... 150
Solving Setup Problems................................................................................................................... 151
Noise After Ink Installation........................................................................................................... 151
Software Installation Problems.................................................................................................... 151
Solving Network Problems ............................................................................................................... 152
Product Cannot Connect to a Wireless Router or Access Point .................................................. 152
Network Software Cannot Find Product on a Network................................................................. 153
Product Does Not Appear in Mac Printer Window ....................................................................... 154
Cannot Print Over a Network....................................................................................................... 155
Solving Paper Problems................................................................................................................... 156
Paper Feeding Problems............................................................................................................. 157
Paper Jam Problems Inside the Product ..................................................................................... 157
Paper Jam Problems in the Paper Cassette................................................................................ 159
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 161
Paper Ejection Problems............................................................................................................. 165
Solving Problems Printing from a Computer..................................................................................... 166
Nothing Prints.............................................................................................................................. 166
Product Icon Does Not Appear in Windows Taskbar................................................................... 167
Error After Cartridge Replacement .............................................................................................. 167
Printing is Slow............................................................................................................................ 168
Solving Page Layout and Content Problems.................................................................................... 169
Inverted Image............................................................................................................................. 170
Too Many Copies Print ................................................................................................................ 170
Blank Pages Print........................................................................................................................ 170
Incorrect Margins on Printout....................................................................................................... 171
Border Appears on Borderless Prints .......................................................................................... 171
Incorrect Characters Print............................................................................................................ 172
Incorrect Image Size or Position.................................................................................................. 173
Slanted Printout........................................................................................................................... 173
Solving Print Quality Problems......................................................................................................... 174
White or Dark Lines in Printout .................................................................................................... 174