Epson WorkForce AL-M400DN User Manual

Chapter 5 Replacing Consumable Products/Maintenance Parts
Precautions During Replacement........................................................ 124
Replacement Messages................................................................. 124
AL-M300 Series................................................................... 125
AL-M400 Series................................................................... 125
Chapter 6 Cleaning and Transporting the Printer
Cleaning the Printer................................................................... 126
Cleaning the pickup roller.......................................................... 127
Transporting the Printer................................................................ 133
For long distances................................................................. 133
For short distances................................................................ 134
Chapter 7 Troubleshooting
Clearing Jammed Paper. ............................................................... 136
Precautions for clearing jammed paper............................................... 137
Paper Jam B (Cover B)............................................................. 137
Paper Jam MP, C1, C2, B (MP tray, Cassette1-2, Cover B)................................ 140
Paper Jam C2, C3, C4, E2, E3, B (Cassette2-4, Cover E2-E3, Cover B). . .................... 145
Printing a Configuration Status Sheet..................................................... 151
Operational Problems.................................................................. 151
The Ready light does not turn on.................................................... 151
The printer does not print (Ready light off)............................................ 152
The Ready light is on but nothing prints.............................................. 152
The remaining service life of the consumables is not updated (Windows only)............... 153
Cannot install software or drivers.................................................... 153
Cannot access the shared printer..................................................... 153
Printout Problems..................................................................... 154
The font cannot be printed......................................................... 154
Printout is garbled................................................................ 154
The printout position is not correct.................................................. 155
Graphics do not print correctly...................................................... 155
Print Quality Problems................................................................. 155
The background is dark or dirty..................................................... 155
Dots appear in the printout......................................................... 156
Print quality or tone is uneven...................................................... 156
AL-M300/AL-M400 Series User's Guide
Contents 8

Epson WorkForce AL-M400DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Duplex print speed (black, normal quality, A4/US Letter)	27 ppm
Country of origin	China
Maximum duty cycle	120000 pages per month
Number of print cartridges	1
Page description languages	PCL 5c, PCL 6, PDF 1.6, PostScript 3
Mobile printing technologies	-
Supported network protocols (IPv4)	SNMP, HTTP, DHCP, BOOTP, APIPA, DDNS, mDNS, SNTP, SSDP, SLP, WSD, LLTD, Ping, TCP/IPv4, TCP/IPv6, IPSec, IEEE 802.1X
Maximum internal memory	1152 MB
Sound power level (standby)	5.3 dB
Sound pressure level (printing)	55.9 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	150 sheets
Envelopes sizes	10, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Heavy paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Ethernet
Quantity per pack	1 pc(s)
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	2.8 W
Power consumption (printing)	454 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	20 - 40 °C
Operating temperature (T-T)	5 - 32 °C
Operating relative humidity (H-H)	15 - 85 %
Display	LCD
Product color	White
Bundled software	Epson BarCode Fonts, Epson Status Monitor, EpsonNet Config, EpsonNet Print, EpsonNet setup
Pallet width	800 mm
Pallet height	2022 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	8 pc(s)
Quantity per pallet (UK)	16 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	4 pc(s)
Package depth	530 mm
Package width	520 mm
Package height	455 mm
Package weight	16100 g

Weight and Dimensions

Depth	496 mm
Width	393 mm
Height	324 mm