1. Load a few sheets of plain paper in the product.
2. Do one of the following:
• Windows: Right-click the product icon in the Windows taskbar.
• Mac OS X 10.6/10.7: In the Apple menu or the Dock, select System Preferences. Select Print &
Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and
select Open Printer Utility.
• Mac OS X 10.4/10.5: In the Apple menu or the Dock, select System Preferences. Select Print &
Fax, select your product, and select Open Print Queue or Print Queue. Select Utility.
3. Select Head Cleaning.
You see one of these windows:
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