Light status Condition/solution
Paper has jammed in the printer. Check in the cassette, inside the printer,
The paper light is
flashing and in the duplexer to remove the jammed paper. Then press the paper
feed button to clear the error.
The cover is open. Close the cover.
The power, ink out,
and paper light are
flashing
An ink cartridge is low. Make sure you have a replacement cartridge.
An ink out light is
flashing
An ink cartridge is expended or not installed correctly. Replace the indicated
An ink out light is on
cartridge. Make sure the cartridge is installed correctly
All lights are flashing Printer error. Check in the cassette, inside the printer, and in the duplexer to
remove the jammed paper. Turn the printer off and then back on again. If the
error does not clear, contact Epson.
The black and yellow The firmware update has failed, and the printer is in recovery mode. Visit
Epson's support website at www.epson.com/support (U.S.) or
ink out lights are
www.epson.ca/support (Canada) for instructions on repeating the firmware
flashing
update.
The ink pads are near or at the end of their service life. Contact Epson for
The paper and ink
out lights are flashing support. (To continue printing, press the paper button.)
alternately
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer
Where to Get Help
Related topics
Loading Paper
Replacing Ink Cartridges
Running a Printer Check
Running a printer check helps you determine if the printer is operating properly.
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