Solving Problems.................................................................................................................................... 115
Checking for Software Updates........................................................................................................ 115
Printer Light Status........................................................................................................................... 115
Running a Printer Check .................................................................................................................. 117
Solving Setup Problems................................................................................................................... 119
Noise After Ink Installation........................................................................................................... 119
Software Installation Problems.................................................................................................... 119
Solving Network Problems ............................................................................................................... 120
Network Software Cannot Find Product on a Network................................................................. 120
Cannot Print Over a Network....................................................................................................... 120
Printing a Network Status Sheet.................................................................................................. 121
Solving Paper Problems................................................................................................................... 121
Paper Feeding Problems............................................................................................................. 122
Paper Jam Problems Inside the Product ..................................................................................... 122
Paper Jam Problems in the Cassette .......................................................................................... 124
Paper Jam Problems in the Duplexer.......................................................................................... 127
Paper Ejection Problems............................................................................................................. 129
Solving Problems Printing from a Computer .................................................................................... 129
Nothing Prints.............................................................................................................................. 129
Noise Occurs, But Nothing Prints ................................................................................................ 130
Noise When Product Sits for a While........................................................................................... 130
Product Icon Does Not Appear in Windows Taskbar................................................................... 131
Error After Cartridge Replacement.............................................................................................. 131
Printing is Slow............................................................................................................................ 132
Solving Page Layout and Content Problems.................................................................................... 133
Inverted Image ............................................................................................................................ 133
Too Many Copies Print................................................................................................................ 133
Blank Pages Print........................................................................................................................ 134
Incorrect Margins on Printout....................................................................................................... 134
Incorrect Characters Print ............................................................................................................ 135
Incorrect Image Size or Position.................................................................................................. 135
Solving Print Quality Problems......................................................................................................... 136
White or Dark Lines in Printout.................................................................................................... 136
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