Epygi QX200 Administrator's Guide

QX50/QX200/QX2000; (SW Version 6.0.x) 44
QX50/QX200/QX2000 Manual II: Administrator’s Guide
The Extension to forward drop down list is used to choose the extension where the incoming FAX addressed to the QX IP PBX’s Auto Attendant will be
forwarded. The list contains only those extensions that have FAX support enabled. FAX support can be enabled from the
Extension Codecs page.
Please Note: FAX forwarding is applicable only for incoming calls from PSTN and IP networks. It is not valid for PBX calls.
With the Show on Public Directory checkbox enabled, the details of the corresponding auto attendant extension will be displayed in the User Settings
table on the Main Page of the Extension’s Web Management (accessed by the extension’s login, see Manual III – Extension User’s Guide). Besides this, the
details of the extension will be displayed in the Public Directories on the Snom and Aastra SIP phones. Leave this checkbox unselected if this auto
attendant extension is reserved or not used.
The Percentage of System Memory drop down list is used to define the space for the Auto Attendant’s system messages. The maximum value in the drop
down list is equal to the maximum available space for voice messages on QX IP PBX.
2. Attendant Scenario
This group is used to select between default and custom attendant functionality scenarios.
The Default manipulation radio button selection enables the following components:
•
The
Send AA Digits to Routing Table
checkbox selection
switches the Auto Attendant to the routing mode. Any
inserted digits on the Auto Attendant prompt will be
parsed through the Routing Table on the QX IP PBX.
• Redirection on Timeout - this group allows automatic
call redirection in case no action has been performed by
the caller. The group offers the following options:
Enable Redirection on Timeout checkbox is used to
enable/disable the automatic call redirection.
Recurring Attendant Prompt Repetition Count text
field indicates the number of Recurring Attendant
Prompts to be consecutively played to the caller with no
action from his/her side. When the Recurring Attendant
Prompt is played the number of times indicated in this
text field, the call will be automatically redirected to the
defined destination.
Call Type drop down list includes possible incoming call
types (PBX, PSTN, SIP or Auto). PBX selection means that
the call will be redirected to the local extension. SIP
selection means that the call will be redirected to the SIP
destination correspondingly. PSTN selection means that
the call will be redirected to the PSTN destination. Auto
selection is used for undefined call types: destination
(independent on whether it is a PBX number, SIP address
or PSTN number) will be reached through Routing.
Call To text field requires the destination number dialed
in the format depending on the selected Call Type. The
wildcard is supported in this field.
• ZeroOut – this group is used to configure call redirection
service on the Auto Attendant. When a caller reaches the
Auto Attendant, he may want to accelerate the automatic
redirection feature instead of using Auto Attendant
features. To activate ZeroOut, caller should dial

digit
(see Feature Codes) during the Auto Attendant welcome
message. The caller will then be automatically transferred
to the destination specified in this page.
Fig.II- 62: Extensions Management - Edit Entry – Attendant Scenario page
Enable ZeroOut checkbox selection enables the ZeroOut feature and activates the following fields to be inserted:
Redirect Call Type drop down list includes the available call types:
o PBX - local calls between QX IP PBX extensions and the Auto Attendant
o SIP – calls through a SIP server
o PSTN – calls to PSTN
o Auto – used for undefined call types. Destination (independent on whether it is a PBX number, SIP address or PSTN number) will be
reached through Routing.
The Redirect Address text field requires the destination address where the caller should be automatically forwarded to if activating the
ZeroOut feature.
Attention: The routing patterns in the
Call Routing Table starting with digit “0” will not work for incoming calls to attendant if both the ZeroOut
and Send AA Digits to Routing Table options are enabled. The ZeroOut feature has a higher priority. If it is enabled and used, the system will
forward all incoming calls to attendant to the specified redirect address. As a result, calls prefixed with 0 will never reach call routing.

Epygi QX200 Specifications

General

Brand	Epygi
Model	QX200
Category	Network Hardware
Language	English