Quick Reference Guide
BusinessPhone - Analog Telephone
Answer calls
Answer: Lift handset
Answer on another
extension: Lift handset Ext. No.
6
Make calls
Internal calls: Lift handset Ext. No.
External calls: Lift handset
0
External No.
Common
abbreviated number: Lift handset Abbreviated No.
Individual
abbreviated number: Lift handset
**
Abbreviated no. 0-9
Last external
number redial: Lift handset
***
You get busy tone or no answer
Automatic call-back:
5
Replace handset
Lift handset when called back
Camp on:
4
Keep handset off hook
Intrusion:
8
Inquiry
Ongoing
conversation: Call 3rd party
Refer back
Switch between calls:
2
To terminate:
1
Conference
Ongoing
conversation: Call 3rd party
(To establish)
Replace handset (To leave)
Transfer
Transfer a call: Call 3rd party
Replace handset
(Before or after answer)
Messages
”Call me”:
9
#
Voice:
99
Speak
Play-back:
*
Re-record:
9
Speak
Send:
#
Receive messages: Lift handset
*
59
#
Call forwarding
Fixed diversion: Lift handset
*
21
#
Internal diversion: Lift handset
*
21
*
New No.
#
Cancel internal
diversion: Lift handset
#
21
#
Follow me, re-direct
from answering
extension: Lift handset
*
21
*
Own No.
*
New No.
#
Cancel from
answering
extension: Lift handset
#
21
*
Own No.
#
Bypass call
forwarding: Lift handset
*
60
*
Ext. No.
#
External diversion:
Program: Lift handset
*
22
*
Line access code
External No.
#
Cancel: Lift handset
#
22
#
Re-activate: Lift handset
*
22
*
#