ESI IVX 128 - Page 31

IVX 128 Digital Feature Phone operation
A.27
How the programmable feature keys can be set
• Line keys — If a line number (1 through 66) is programmed, the programmable feature key
becomes a line key providing the appropriate lamp information and manual outside-line access.
• Station keys — If the dialed digits input are a three-digit number, the programmable feature key
will become a Station Key providing the appropriate lamp information and easy access or
transfer. Three-digit numbers input can be:
— User extensions (100–183)
— Department pilot numbers (290–299)
— Guest/info mailboxes (300–489)
— Q & A mailboxes (490–499)
— Group mailboxes (500–516)
— Cascade paging mailboxes (520–529)
— System speed dial numbers (600–699)
• Speed-dial keys — In addition to programming a programmable feature key with a system
speed-dial number, you can create personal speed-dial keys for automatic dialing of frequently
called outside numbers. If you program 9 (or 8 or 7) plus a phone number, the programmable
feature key becomes a speed-dial key. When you program a speed-dial Key, there's no need to
insert a pause after the 9 (or 8 or 7). However, if a pause is necessary later in the dialing string,
press the CONF Key to insert a 2-second pause. Additionally, you can press FLASH to insert a
hook-flash or # key to insert a #. The speed-dial number can be up to 24 characters long.
• Other feature keys — If you enter one of the following feature codes (i.e., one that starts with 5),
the programmable feature key will serve as an enable/disable key for that feature. The Installer
may have programmed certain stations for accessing additional features (consult the
Administrator for your accessibility).
Code
5
Key usage (with reference to page explaining feature)
560 Manual day/night/holiday mode (page A.16)
561 Service observing (page A.16)
5XXX ACD agent log on/off (page B.9)
562 ACD agent wrap (page B.9)
563XXX ACD administrator (page B.9)
564 Headset operation (page A.16)
565 Call forward (page A.16)
565YYY Call forward to a specific extension (page A.16)
569 Background announce (page A.16)
571 Personal greeting 1 (page A.16)
572 Personal greeting 2 (page A.16)
573 Personal greeting 3 (page A.16)
5
XXX = ACD department Number; YYY = extension number.