How to unlock ETNA Hob?
If symbol L appears in the displays of your ETNA Hob, it indicates that the lock function has been activated. To deactivate it, simultaneously touch the rear left cooking zone plus (+) key and the minus (-) key for at least three seconds until you hear an audio signal.
What to do if my ETNA Hob is not working?
If the ETNA Hob is not working and nothing appears on the display, it may be due to a lack of power supply caused by a defective cable or a faulty connection. You should check the fuses or the electric switch if there is no plug.
Why does my ETNA KI390ZT/E02 Hob display 'u'?
If the display of your ETNA Hob shows 'u' when you switch on a cooking zone, it means that the pan you are using is either not suitable for induction cooking or has a diameter that is too small. You should use a suitable pan.
What to do if my ETNA Hob shows error code Er03?
If you get error code Er03 on your ETNA Hob, it could be because you've pressed two or more keys at the same time or the control panel is dirty or has water on it. Avoid pressing multiple keys simultaneously and clean the control panel.
Why does the fuse blow when I switch on my ETNA KI390ZT/E02?
If a fuse blows as soon as the ETNA Hob is switched on, it indicates that the hob has been wrongly connected. In this case, you should contact a professional installer.
Why can't I switch on the center or right cooking zones on my ETNA KI390ZT/E02 Hob?
If you're not able to switch on the center or right side cooking zones on your ETNA Hob and you hear an audio sound, it indicates that the maximum setting on the 2-phase limitation has been reached. Reduce the settings and consult the power management table.
What does error code U400 mean on my ETNA KI390ZT/E02?
If you see error code U400 and/or a continuous beep on your ETNA Hob, it means the appliance has been connected incorrectly and/or the mains voltage is too high. You should have your connection changed.
Why do my pans make noise on my ETNA Hob?
If your pans make noise while cooking on the ETNA Hob, it's due to the energy flowing from the hob to the saucepan. This is perfectly normal for some pans at high settings and will not damage either the pans or the hob.
Why does my new ETNA KI390ZT/E02 smell?
The slight smell from your ETNA Hob during the first few uses is normal because the new appliance is heating up. It will disappear after being used a few times. Ensure you ventilate the kitchen.
Why does the display light up when I first use my ETNA Hob?
The display lighting up when the ETNA Hob is activated for the first time is normal operation.
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