EVBox BusinessLine - Disclaimer

Page 11 of 13
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seconds, then flashes r
ed
10 times. LED ring
changes to green or goes
off.
provider for further support.
(Check by user.)
Plug not locked.
•
Is the plug pushed far enough
into the charging station? (Check
by user.)
• Examine the plug for damage or
bent pins. (Check by user.)
• Examine the socket to see if it is
blocked by an object. (Check by
user.)
Vehicle not connected.
•
Is the plug properly connected to
the vehicle? (Check by user.)
Charging station lock is
blocked.
•
Check if the
charging station
internal wiring harness blocks
the plug locking mechanism.
Plug cannot be removed
from charging station.
Incorrect card used to
stop charging (LED ring
flashes purple briefly).
•
Use the same card to stop
charging as to start charging.
(Check by user.)
No response from the
backend portal account.
•
Use the card again to stop the
charging. If the problem remains,
contact your operator or service
provider for further support.
(Check by user.)
Plug lock will not release.
•
Push the plug
further into the
charging station and hold the
card against the card reader
again. (Check by user.)
• Switch off the main power
supply, wait 20 seconds, then
switch on the main power supply
again.
7 Disclaimer
The present document is drawn up by way of information only and does not constitute an offer
binding upon EV Hub. EV Hub has compiled the contents of this document to the best of its
knowledge. No express or implied warranty is given for the completeness, accuracy, reliability or
fitness for particular purpose of its content and the products and services presented therein.
Specifications and performance data contain average values within existing specification tolerances
and are subject to change without prior notice. Prior to ordering, always contact EV Hub for the
latest information and specification. EV Hub explicitly rejects any liability for any direct or indirect
damage, in the broadest sense, arising from or related to the use and/or interpretation of this
document.
Smart EV Solutions Pty Ltd trading as both EV Hub and Smart Charge. ABN: 74 650 654 916
National Equipment Registration Responsible Supplier # E9093