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4-3 TROUBLESHOOTING
Do not attempt to use tools or other items to repair your printer in the event of problems. You risk causing irreparable damage.
4-3a Printing Problems
Printing won't launch
Ê
Check the driver
Check that there is a driver for your printer in the system parameters.
Check that the printer is selected as the default printer.
Ë
Check the printer's power supply
Check that the power cable is correctly connected to the printer and to a working electrical socket.
Check that the printer is on and that the control button is lit.
Make sure you are using the power supply unit supplied with the printer.
Ì
Check the USB cable
Check that the printer is connected to your computer via the USB cable.
Í
Check the ribbon
Check that the ribbon is fitted correctly and that the cover is closed.
Î
Check the cards
Check that there are cards in the card feeder.
Check that no cards are jammed in the printer.
Ï
Print a test card
See elsewhere in this section for the procedure to be followed.
Nothing is printed on the card
Ê
Check the ribbon
Check that the ribbon is not finished or damaged. Replace it or re-install it if necessary.
Ë
The print head may be damaged
Print a test card.
If the test card does not print, contact Badgy technical support or visit the website www.badgy.com.
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