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Evolis Dualys User Manual

Evolis Dualys
61 pages
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USER GUIDE
Evolis Card Printer © 2009. All rights reserved. July 2009.
Ref. KU14E A0

Table of Contents

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Evolis Dualys Specifications

General IconGeneral
Resolution300 dpi
Card Thickness0.76 mm (30 mil)
Memory16 MB RAM
Print TechnologyDye sublimation / Resin thermal transfer
Print Speed150 cards/hour (YMCKO)
Card TypesPVC, Composite PVC
Card SizeISO CR-80 - ISO 7810 (53.98 mm x 85.60 mm)
InterfaceUSB
Card Capacity100 cards (input hopper)
Encoding OptionsMagnetic stripe
Operating System CompatibilityWindows XP, Vista, 7
Print AreaEdge-to-edge
Power Supply100-240 VAC, 50/60 Hz

Summary

Environmental Information

Getting Started

Warranty Registration

Register your printer online for special offers and general information.

Understanding Manual Icons

Explains the meaning of icons used throughout the user guide for important information.

Unpacking Your Printer

Procedures and precautions for unpacking the printer and its accessories.

Printer Description and Functions

Printer Installation

Connecting the Printer

Instructions for connecting the printer to power and computer.

Fitting the Ribbon

Instructions for properly inserting the print ribbon into the printer.

Loading the Cards

Procedures for loading blank cards into the printer's feeder.

Adjusting Card Thickness

Guide on how to adjust card thickness using the feeder cage.

Manual Card Insertion

How to use the manual feed option for inserting cards individually.

Printing

Installing the Print Driver

Step-by-step guide for installing the printer driver software.

Managing Print Settings

How to configure print driver settings for optimal card customization.

Printing a Sample Card

Example using Microsoft Word to design and print a card.

Network Connectivity (Ethernet)

Instructions for connecting the printer to a TCP/IP network via Ethernet.

Maintenance

General Warranty Information

Details on warranty coverage and the importance of following maintenance procedures.

Routine Printer Cleaning

Explains cleaning cycles, warnings, and print head warranty implications.

Servicing Cleaning Rollers

Procedure for cleaning or replacing the printer's cleaning rollers.

Servicing the Print Head

Recommended print head cleaning and maintenance precautions.

Help and Troubleshooting

Control Panel Warnings

Overview of control panel lights and their meanings for status indication.

Printer Status Indicators

Interpreting indicator lights for ribbon, card, and cover status.

Diagnosis and Test Card

Procedure for printing a test card to verify printer functionality and details.

Printing Problems

Steps to diagnose and resolve common printing issues like no output.

Freeing Jammed Cards

Procedure for safely removing cards that are jammed inside the printer.

Replacing Cleaning Rollers

Step-by-step guide on how to replace the printer's cleaning rollers.

Replacing the Print Head

Information on print head replacement and Evolis exchange scheme eligibility.

Updating Printer Firmware

Instructions for downloading and installing firmware updates for the printer.

Updating the Print Driver

Guide on how to update the printer driver software on your computer.

Technical Support

Evolis Partner Network

How to contact an Evolis dealer for technical assistance and required information.

Finding Information Online

Resources on www.evolis.com for support, drivers, manuals, and FAQs.

Appendix A: Technical Specifications

General Features and Performance

Overview of printer capabilities, performance metrics, and supported platforms.

Software, Options, and Warranty

Details on included software, optional features, consumables, and warranty.

Appendix B: Compliance Statements

FCC and VCCI Compliance

FCC notice for US and VCCI notice for Japanese radio frequency interference.

Appendix C: Encoding Options

Magnetic Strip Encoding

Details on magnetic strip encoding, its configuration, and cleaning.

Smartcard Encoding

Information on contact and contactless smartcard encoding processes.

Encoder Computer Connection

How to connect encoders via USB or RS-232 interface.

Appendix D: Consumables and Accessories

Printer Ribbons and Cards

Lists available ribbons and card types compatible with the printers.

Software and Maintenance Kits

Details on included software and available maintenance kits for printers.

Additional Printer Accessories

List of extra card feeders, carrying cases, power supplies, and cables.

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