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Evolis Zenius User Manual

Evolis Zenius
63 pages
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USER GUIDE
Evolis Card Printer © 2011. All rights reserved. December 2011.
Ref. KU20E Rev. C0

Table of Contents

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Evolis Zenius Specifications

General IconGeneral
Card size53.98 x 85.60 mm
Card typesPVC, PVC Composite
Card feederYes
Duplex printingNo
Print technologyDye-sublimation/Thermal transfer
Maximum resolution300 x 300 DPI
Print speed (color)150 card/h
Print speed (monochrome)500 card/h
Display-
CertificationCE, FCC, IEC, VCCI, CCC, KC, RoHS
Product colorBrown, White
Internal memory16 MB
Built-in barcodesCode 128 (A/B/C), Code 39, EAN13, Interleaved 2/5
Cable lock slot typeKensington
USB version1.1
Storage temperature (T-T)-5 - 70 °C
Operating temperature (T-T)15 - 30 °C
Storage relative humidity (H-H)20 - 70 %
Operating relative humidity (H-H)20 - 65 %
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Harmonized System (HS) code84433210
Weight and Dimensions IconWeight and Dimensions
Weight3300 g
Dimensions (WxDxH)310 x 205 x 195 mm

Summary

Copyright and Legal Information

Copyright Notice and Trademarks

Users must observe copyright regulations and lists printer trademarks.

Warranty and Environmental Compliance

Details warranty terms and Evolis' commitment to environmental standards.

End-of-Life Product Recycling

Recommends using collection systems for recycling printer components.

About Your New Printer

Warranty Registration

Register online at evolis.com to receive special offers and information.

Getting Started Guide

Guide to help users understand the printer and its features during installation and use.

Understanding Manual Icons

Explains the meaning of icons used in the manual to highlight important information.

Getting Started: Unpacking

1-1 Unpacking Instructions

Instructions and precautions for unpacking the printer and its accessories.

Printer Description and Functions

Printer Components Overview

Identifies and describes various printer components and controls.

Installation Procedures

1-3a Connecting the Printer

Instructions for connecting the printer to the power supply and USB cable.

1-3b Fitting the Ribbon

Step-by-step guide for inserting the ribbon into the printer.

1-3c Loading Cards

Instructions for loading cards into the printer's card feeder.

Removing Printed Cards

Explains how printed cards are delivered to the output hopper.

Adjusting Card Thickness

Describes the manual mechanism for adjusting card thickness.

Procedure for Adjusting Card Thickness

Step-by-step guide for adjusting the card thickness gauge.

Manual Card Insertion

How to insert cards one by one into the manual feeder.

Printing Operations

2-1 Installing the Print Driver

Instructions for installing the printer driver from the provided CD.

2-2 Managing Print Settings

How to access and use the Evolis Print Center for printer settings.

Accessing Printer Properties

Steps to select a printer and access its properties in Evolis Print Center.

Message and Warning Notifications

Control Panel Status Indicators

Explains the meaning of icon colors indicating printer status.

Notification Window Example

Shows an example of a notification window displayed by the printer.

Responding to Messages and Alerts

Options for handling printer messages and warnings.

Printing a Card Example

Using Microsoft Word for Card Printing

Example of setting up a card print job using Microsoft Word.

Network Connection (Ethernet)

Ethernet Connection Configurations

Describes different network connection modes (DHCP, fixed IP).

Printer Network Identification

Explains how the printer is identified on the network (Hostname, IP address).

Configurable Network Settings

Lists network settings that can be defined by the user.

Printer Maintenance

3-1 General Warranty Information

Information about printer warranty and adherence to maintenance procedures.

Routine Printer Cleaning

3-2a Routine Cleaning Procedure

Details the importance and schedule for routine printer cleaning.

Procedure for Routine Cleaning

Step-by-step guide for performing routine printer cleaning.

Servicing the Print Head

Print Head Cleaning Recommendations

Details recommended cleaning cycles and accessories for the print head.

Procedure for Print Head Cleaning

Step-by-step guide for cleaning the print head using cotton buds.

Advanced Cleaning

3-3a Advanced Cleaning Procedure

Recommends advanced cleaning using special cards and outlines the procedure.

Print Head Servicing with Cleaning Pen

Cleaning Pen Usage and Procedure

Explains the usage limit and step-by-step guide for cleaning the print head with a pen.

Servicing the Dust Filter

Dust Filter Cleaning Procedure

Explains how and when to clean the dust filter.

Help and Troubleshooting

Control Panel Warnings and Diagnosis

Explains printer warnings indicated by control panel lights and general diagnosis.

Printer Status Indicators

Describes indicators for printer ready, processing, ribbon, and card status.

Printer Status: Cover Open and Errors

Describes statuses for open cover, mechanical errors, and cleaning requirements.

Printer Status: Cleaning, Waiting, and Updates

Describes statuses for cleaning, waiting for card, cooling, and firmware updates.

Diagnosis Assistance

4-2a Printing a Technical Test Card

How to print a technical test card for printer diagnostics.

4-2b Printing a Graphic Test Card

How to print a graphic test card for checking print quality.

Identifying Software Versions

Software Version Identification Procedure

How to identify installed software versions using Evolis Print Center.

Troubleshooting Printing Problems

4-3a Printing Problems: Nothing Prints

Checks for common issues when the printer does not print.

Troubleshooting: Blank Card Ejected

Checks for ribbon or print head issues causing blank cards.

Troubleshooting Poor Print Quality

Steps to resolve issues causing poor print quality on cards.

Troubleshooting Partial or Incorrect Printing

Steps to resolve partial or incorrect printing on cards.

Freeing Jammed Cards

Mechanical Error: Card Jammed

Identifies the error status for a jammed card.

Procedure to Remove Jammed Cards

Step-by-step procedure for removing a jammed card.

Preventing Card Jams

Advice and checks to prevent future card jams.

Replacing the Print Head

Step 1: Removing the Defective Print Head

Step-by-step procedure for removing the old print head.

Step 2: Installing the New Print Head

Step-by-step procedure for installing the new print head.

Step 3: Configuring the New Print Head

Steps to configure the new print head via Evolis Print Center.

Step 4: Cleaning After Print Head Replacement

Instructions to perform cleaning after print head replacement.

Updating Printer Firmware

Firmware Update Procedure

Guide to updating the printer's firmware, including precautions and steps.

Updating the Print Driver

Print Driver Update Procedure

Guide to updating the printer driver for fixing malfunctions or gaining new features.

Technical Support

Evolis Partner Network

How to contact an Evolis dealer for technical assistance.

Finding Information on www.evolis.com

Resources available on the Evolis website for help and troubleshooting.

Appendix A: Technical Specifications

General Technical Features

Lists general features like print module, resolution, colors, and RAM.

Printing Speed Specifications

Details printing speeds for different color modes and conditions.

Card Management and Data

Provides data on feeder capacity, card thickness, and format.

Ribbon Information

Information on Evolis High Trust® ribbons, their features, and types.

Ports and Connectivity Options

Details the available ports and connectivity options for the printer.

Display Indicators and Software

Describes LED indicators, notifications, and supplied software.

Warranty, Dimensions, and Weight

Specifies warranty, physical dimensions, and weight of the printer.

Acoustics, Security, and Certifications

Reports on sound levels, security features, and eco-certifications.

Contents of the Packaging

Lists all items included in the printer packaging.

Optional Accessories and Environment

Lists optional accessories and specifies operating environment parameters.

Certifications and Other Features

Lists conformity certifications and other features like fonts and barcodes.

Appendix B: Compliance Statements

R&TTE Directive Compliance

Lists compliance with R&TTE directive and applied safety/EMC standards.

FCC and VCCI Notices

Contains FCC and Japanese VCCI notices regarding radio frequency interference.

Appendix C: Encoding Options

C1a Magnetic Stripe Encoding

Details how magnetic stripe encoding works and its features.

Location of the Magnetic Encoder

Explains the physical location of the magnetic encoder module within the printer.

Card Positioning for Magnetic Encoding

Instructions on how to position magnetic stripe cards for encoding.

Configuring Magnetic Encoder in Evolis Print Center

Steps to configure magnetic encoder functions within the Evolis Print Center.

Direct Magnetic Encoding Procedure

How to directly encode magnetic stripes using the Evolis Print Center window.

Cleaning the Magnetic Encoder

Importance of cleaning the magnetic encoder and related procedures.

ISO 7811 Magnetic Encoding Standards

Details the ISO 7811 standards for magnetic stripe encoding.

Contact Smartcard Encoding

Explains the location and function of the smartcard contact station.

Card Positioning for Smartcard Contact

Instructions on how to position smartcards for contact station interaction.

Contact Station Interface Details

Details the DB-9 connector pins and smartcard contact points.

Command Sequence for Smartcard Programming

Explains the command sequence for SIS operation and chip programming.

Contactless Smartcard Encoding (RFID)

Explains antenna location and card positioning for contactless encoding.

Computer Connection for Contactless Encoding

Details computer connection via USB or RS-232 for contactless encoding.

Appendix D: Consumables and Accessories

Ribbon Information

Information on Evolis High Trust® ribbons, their features, and types.

Special Ribbon Types

Lists special ribbons such as hologram ribbons.

Cleaning Accessories and Card Types

Lists available cleaning kits, supplies, and card types.

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