Why is my Evolis AGILIA Printer not printing?
If your Evolis Printer isn't printing, begin by checking the printer driver, followed by the printer's power supply and the USB cable. Also, inspect the ribbon, retransfer film, and the cards themselves. Finally, try printing a test card to diagnose the issue.
What to do if Evolis Printer is doing partial or incorrect printing?
If your Evolis Printer is producing partial or incorrect prints, start by checking the interface cable. Then, launch a regular printer cleaning cycle. Ensure you are using clean cards, always keeping them protected from dust. Lastly, inspect the print head for any issues.
What to do if Evolis AGILIA Printer ejects a blank card?
If your Evolis Printer ejects a blank card, it could be due to several reasons: * The printing ribbon or retransfer film may be finished: Replace the finished consumable. * The printing ribbon or retransfer film may be damaged: Repair the damaged consumable with transparent adhesive tape. * The printing ribbon or retransfer film may be incorrectly fitted: Install the incorrectly fitted consumable again. * The print head may be damaged: Print a test card.
How to fix poor printing quality with horizontal lines on Evolis Printer?
If you're experiencing poor printing quality with horizontal lines on your Evolis Printer, the ribbon and/or the retransfer film might not be correctly fitted. Make sure there are no wrinkles on the surface of the ribbon. Additionally, the print head may be dirty or damaged, so clean or replace it.
How to resolve poor printing quality with small blemishes on Evolis AGILIA Printer?
To resolve poor printing quality with small blemishes on your Evolis Printer, ensure that the cards are clean. If the issue persists, try using new cards. Additionally, the cleaning rollers or the print head may be clogged, so launch a regular cleaning cycle.
How to prevent Evolis Printer from jamming cards?
To prevent your Evolis Printer from jamming cards: * Make sure that the card thickness selector is correctly adjusted. * Make sure that the thickness of the cards used matches the technical specifications. * Make sure that the cards are flat. * Make sure that the cards are not stuck together.
General| Print Technology | Dye sublimation / Resin thermal transfer |
|---|---|
| Print Resolution | 300 dpi |
| Print Speed (color) | 150 cards/hour |
| Card Capacity (input) | 100 cards |
| Card Types | PVC, Composite PVC, PET |
| Connectivity | USB, Ethernet |
| Encoding Options | Magnetic stripe, Smart card |
| Operating System | Windows, Mac OS, Linux |
| Power Supply | 100-240 V, 50/60 Hz |
Details copyright regulations, restrictions, and Evolis trademarks.
Information on warranty terms, conditions, and registration.
Commitment to environment, product lifecycle, and recycling systems.
Explains symbols used in the document and on the printer.
Information on consumables, accessories, technical specifications, and options.
Lists certifications and declarations related to the printer.
Provides physical dimensions (H x W x D) and weight of the printer.
Details available connection types like USB and Ethernet.
Specifies operating and storage temperature and humidity limits.
Lists power supply requirements and printer electrical specifications.
Instructions for receiving, unpacking, and checking the printer and accessories.
Identifies and describes the main components of the printer with labeled diagrams.
Guidelines for placing the printer to ensure proper airflow and cooling.
Instructions for safely connecting the printer to a power source.
Information about the all-in-one driver software and its features.
Steps for installing the Evolis Premium Suite 2 software.
Guidance on connecting the printer to a local area network.
Instructions for downloading and installing the cardPresso software.
Importance of using Evolis High Trust consumables and tutorials for recycling.
Guidelines for handling cassettes, ribbons, and retransfer film safely.
Step-by-step guide to install printing ribbon and retransfer film cassettes.
Recommendations for card usage, handling, and smartcard orientation.
Procedure for setting the printer to accommodate different card thicknesses.
Instructions on how to load cards into the printer's card feeder.
How to manually feed a single card into the printer.
Steps to install the rear output box accessory on the printer.
Information on card output options and how to collect printed cards.
Instructions for collecting cards from the rear output box.
Instructions for collecting cards from the front output box.
How to retrieve ejected cards from the manual feed bezel.
Guide to configuring printer settings via Evolis Premium Suite 2.
Basic steps for using cardPresso to design and print cards.
Overview of the LCD touchscreen interface and status indicators.
Explains notifications from the software and icon status meanings.
Details on activating dual-side printing functionality.
Information on available encoders (magnetic, contact, contactless).
Details on using smartcards for contact encoding and connection.
Information on contactless encoding, antennas, and card positioning.
Details on security features like the Kensington lock.
How to attach the printer using a Kensington lock cable.
Handling guidelines for cassettes and consumables for replacement.
Steps to remove used ribbon or film from cassettes.
Procedures for regular cleaning of the printer and print head.
Steps to clean the printing cassettes using a cleaning wizard.
Instructions for performing regular and advanced cleaning of the print head.
Instructions for cleaning the printer using an adhesive card.
Steps for advanced cleaning procedures, including print head and rollers.
Detailed instructions for specific cleaning tasks, like the print head roller.
Procedure for cleaning the printer's dust filter.
Assistance for diagnosing printer issues, including test cards.
Instructions for printing technical and graphical test cards for diagnostics.
How to find information on installed software and firmware versions.
Common problems and solutions for printing, driver, power, and cable issues.
Solutions for problems related to printing ribbon, retransfer film, and cards.
Addressing issues causing poor print quality, like blemishes and lines.
Troubleshooting problems with retransfer film application and print head clogging.
Diagnosing and resolving issues with blank cards and partial/incorrect printing.
Addressing cleaning-related problems and print head damage.
Solutions for problems with the card feeder and card loading.
Procedures for removing jammed cards and preventing future jams.
Steps to repair a torn printing ribbon or retransfer film.
Instructions for updating the printer driver and firmware.
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