Evolis AGILIA - Updating printer driver and firmware

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Agilia - User Guide 61
Clean the printer
1. Close the door of the printer.
2. Reconnect the printer to its power supply.
3. Clean the printer ( "Regular cleaning" on page41 ).
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See this article of the Knowledge Base for more information.
Updating the printer driver
Update the printer driver in these cases:
l
Printing or communication problems with the printer,
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To benefit from new features available with new versions,
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If you received a notification from the driver or your reseller advising you to update your driver.
The printer driver can also be updated in Evolis Premium Suite 2 > Assistance & Maintenance > Product information > Software versions.
1. Download the Driver/Premium Suite file (.exe for Windows and .pkg for macOS) on www.evolis.com > Support section > Product page.
2. Decompress the downloaded package.
3. Double click on the installation file and follow the instructions of the installation program.
Updating the firmware
Update the printer firmware in these cases:
l
Printing or communication problems with the printer,
l
If you received a notification from the driver or your reseller advising you to update your driver
Firmware updates are only required in case of an issue or malfunction.
An update of the firmware that is not properly performed may result in a malfunctioning printer.