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Agilia - User Guide 58
Cards are not loading in the printer
Card feeder
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The card feeder is empty
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Load new cards in the card feeder and close the door.
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Make sure the card thickness selector is correctly set. The thickness of the cards can be found on the card box.
Cards
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Make sure that the thickness of the cards used matches the technical specifications available on www.evolis.com > Product page.
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Make sure that the cards are not stuck together. Shuffle the cards before loading them.
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When there are 20 cards or less in the card feeder, make sure to print with the card feeder door closed.