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Agilia - User Guide 63
Technical support
Evolis provides assistance to their users in case of difficulties using or configuring a printer.
Evolis support section
Information on using and troubleshooting Evolis printers is available on www.evolis.com > Support section.
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Latest versions of firmware
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Latest versions of print drivers
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Latest versions of user manuals
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Videos on using and maintaining printers
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A knowledge Base
Evolis partner network
For unresolved technical problems, contact your Evolis reseller.
If you do not know any Evolis resellers, contact us to have the contact information of the nearest Evolis reseller.
When calling an Evolis reseller, make sure to be close to the computer connected to the printer and to provide the following information:
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Printer model and serial number
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The version of the operating system (computer)
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A description of the incident
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A description of what was performed to try and resolve the incident
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