Maintenance
Agilia - User Guide 39
Replacing a printing ribbon or retransfer film
When manipulating the printing ribbon, the retransfer film and the cassettes:
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Always put the cassettes on a flat surface with their pins facing up.
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Do not grab the cassettes by the pins. It may result in the bending of the pins and printing quality issues.
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Avoid dropping the cassettes. It may damage the pins and result in insertion difficulties or print quality issues.
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Avoid touching the printing ribbon and retransfer film with your fingers.
An installation procedure is available inside of the door of the printer.
The cassettes are color coded to facilitate and prevent mistakes during installation. The blue cassette is for the retransfer film and the orange cassette
is for the printing ribbon.
Only use Evolis High Trust® consumables. These consumables bring you printing quality and reliability, maximizing the life span of the print head.
The use of consumables other than Evolis High Trust® may lead to a bad printing quality and a dysfunction of the card printer.
See this Knowledge Base article to identify an Evolis High Trust® ribbon.
A tutorial is available on www.evolis.com > Support section > Product page to take ribbons apart and facilitate recycling.
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