Evolis AGILIA - White card ejection and partial printing

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Agilia - User Guide 56
White card ejected
Printing ribbon
The retransfer film is correctly applied on the card but nothing is printed on the retransfer film.
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The printing ribbon may be incorrectly fitted
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Re-install the printing ribbon and make sure the cassettes are correctly fitted in the printer ( "Printing ribbon and retransfer film" on page17 ).
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The printing ribbon may be finished
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Replace the printing ribbon ( "Replacing a printing ribbon or retransfer film" on page39 )
Partial or incorrect printing
USBcable
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If irregular characters are printed, make sure the USB cable supplied with the printer is being used.
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Try using another cable of the same type.
Cards
We recommend buying cards from an Evolis reseller. Use of non-Evolis High Trust® cards may affect print quality and may damage the print head.