4.5
5 s
+
-
F
--
Translation of the original instructions
EN GL IS H
12 Troubleshooting guide
This guide refers to situations not covered in the table Errors, Alarms/Info codes.
CONDITION SUGGESTION
SDK EVO off
There is no mains voltage, the board is operating on battery in NIGHT-TIME mode and energy saving mode.
Connection to the board has been interrupted: check the cables and wiring between the SDK EVO and the board.
The board is not working correctly: replace the board.
All LEDs are off
Make sure that the primary protection fuse in the power supply unit has not tripped.
Make sure that connector J1 has been correctly connected to the board.
Check the connection to the power supply unit.
The board is not working correctly: replace the board.
MAIN LED off - LED 24 V
"
on No mains power and the board is working on battery.
The door DOES NOT CLOSE
The safeties in closing are busy.
The emergencies are active.
Make sure that OPEN mode has not been activated.
Make sure that MANUAL mode has not been activated.
Check the motor connection.
Make sure that the motor block is not blocked.
Check presence of motor power supply voltage.
The door DOES NOT OPEN
The safeties in opening are busy.
The emergencies are active.
Make sure that MANUAL mode has not been activated.
Make sure that NIGHT-TIME mode has not been activated.
Check the motor connection.
Make sure that the motor block is not blocked.
Check presence of motor power supply voltage.
The door CLOSES instead of OPENING and vice versa Check the belt fitting on the board and perform SETUP.
The door only moves for short stretches
Check correct insertion of the encoder connector.
Check the condition of the encoder.
Check the condition of flat encoder connection cable.
The door performs movements at very low speed
Make sure that the selected speeds are appropriate.
Make sure that the slowing down spaces are appropriate.
The door accelerates or slows down suddenly during
an acceleration in opening and/or closing.
Modify the Force and force Time on obstacle (
cF, oF, tF- / PROGRAMMING/MOTION)
The door does not perform SETUP
Automation in NIGHT-TIME mode.
Automation in MANUAL mode.
Active internal or external release.
The emergencies are active.
Motor or encoder not connected, not powered or faulty.
Restoring factory settings
within 4 s of switching on
11.2 RESTORING FACTORY SETTINGS
The procedure:
- deletes the SETUP data and any TIMER programming
- restores all the programming defaults, including the model of the
automation
- resets the cycle counters
- causes the time and date to be lost
- restores the default password (0000)
1. Turn off the mains power supply and disconnect the emergency
battery (if present), then turn the mains power back on.
2. Within the first 4 s after switching on (while the display is show-
ing the FW version), press the +
-
F buttons simultaneously for
about 5 s
- The display indicates
--
3. Release the buttons: the display will indicate the status of the
automation.
After restoring the factory settings, carry out the set-up procedure again.
RESTORING DEFAULT SETTINGS
To restore programming defaults ONLY:
- from board Basic programming:
dF select default 1 or 2
- from SDK EVO: /PROGRAMMING/MISCELLANEUS/CONFIG. DEFAULT select OK
the following question appears:
DO YOU WANT TO LOAD DEFAULT CONFIG 1? Select OK to confirm, or change option
(). DO YOU WANT TO LOAD DEFAULT CONFIG 2?
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