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Troubleshooting
Audio Visual Settings
If your TV image appears out of proportion or stretched you may need to change the Display Resolution,
Aspect Ratio and Display Mode. Go to Main Menu > Manage > Settings > Audio & Visual.
Cabling and TV
• Make sure the power supply unit is correctly connected (Page 12), and there is power available at the wall
power point.
• Check that the AV connections are secure and, if needed, try another connection mode (Page 11).
• Make sure the TV is set to the right AV input source and mode (Page 12).
Power cycle
• If you are having issues sometimes a box restart is all that’s needed. You can restart at Menu > Manage >
Settings > Device Info > Options > Fetch Box restart.
• If your menu isn’t working try turning the power to the box off for 10 seconds before turning it back on.
If you’re having trouble getting your Fetch Mighty to work check some of the tips
below before you contact your Service Provider for help.