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Tips and help for Bluetooth
If you are having trouble using Bluetooth on Fetch to listen through headphones, speakers or smartphones,
here are some things to try:
If you can’t pair headphones or speakers to your Fetch box, check your Bluetooth device is in
“pairing mode”. On headphones this is typically shown by a flashing light.
Check if your Bluetooth headphones or speakers are paired to another device. If so, disconnect them from
the other device then try to pair to your Fetch box again.
Make sure you’re in range of your Fetch box and there’s no interference from nearby devices like wireless
speakers or cordless phones.
Make sure your Bluetooth device is fully charged, or try changing the batteries in the device. Try turning
Bluetooth off and on or restarting your device to see if this helps.
Check for firmware updates on your Bluetooth device.
Check that you can pair your Bluetooth device to another device. If you can’t, then you may need to seek
help from your Bluetooth device manufacturer or documentation.
If you replace faulty Bluetooth headphones or speakers you were using with Fetch, you should ‘forget’ the
device. Go to Menu > > Audio & Visual > Bluetooth and press . This will stop the box from trying
to pair to an old device.
If you can, turn off Bluetooth on your Fetch box when you’re not using it. (So your device doesn’t pair to
your Fetch box whenever you’re in range). Go to > Audio & Visual > Bluetooth and choose
Turn Off. If you’ve paired the Fetch Voice Remote via Bluetooth (Page 56) you can’t turn off Bluetooth as
the remote needs a Bluetooth connection for voice control.
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