Fire dept GD13 - User Manual

Questions and Answers

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Jodi PowellJul 28, 2025
Why my Fire dept GD13 Indoor Fireplace doesn't start?
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  Todd BarrettJul 28, 2025
  There are several reasons why your Fire dept Indoor Fireplace might not be starting. It could be due to: a lack of gas supply, so you should check the gas supply; a lack of power supply, so check the power supply; a low or poor pilot flame, so check the flame size and pressure; an interrupted signal from the flame rectifier, so check the flame rectifier and wire to sit pack; an interrupted signal to the sparker electrode, so check sparker gap and wire to sit pack; an incorrect sparker electrode gap, so check sparker electrode gap is 3mm; or the glass not correctly positioned, so reposition glass.
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Brittany WilliamsAug 3, 2025
What to do if my Fire dept GD13 shuts down?
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  Dawn CampbellAug 3, 2025
  If your Fire dept Indoor Fireplace shuts down, it could be due to several reasons: a low gas supply, so check the gas supply; a low or poor pilot flame, so check flame size and pilot flame pressure; or an interrupted signal to the flame rectifier, so check the flame rectifier and wire to sit pack.
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Elizabeth HawkinsAug 9, 2025
Why is the flame yellow and sooty in my Fire dept Indoor Fireplace?
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  Lisa MendozaAug 9, 2025
  A yellow and sooty flame in your Fire dept Indoor Fireplace could be caused by: 1. Blockage of primary aeration ports (LPG models only): Check primary aeration ports for blockage and clear if required. 2. Misalignment of the firebed: Re-lay the firebed to the specific model specifications detailed earlier in this guide.
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Johnathan JohnsonAug 15, 2025
How to fix a Fire dept Indoor Fireplace flame that doesn't run the full length of the burner?
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  Megan PayneAug 15, 2025
  If the flame in your Fire dept Indoor Fireplace is not running the full length of the burner, the firebed may not be aligned to the burner. To resolve this, re-lay the firebed to the specific model specifications detailed earlier in this guide.
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Christopher OrtegaAug 20, 2025
What to do if there is no flame at the pilot of my Fire dept Indoor Fireplace?
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  Frank MaddoxAug 21, 2025
  If there is no flame at the pilot of your Fire dept Indoor Fireplace, it could be due to a blockage in the primary aeration ports. Check the primary aeration ports for any blockage and clear if necessary.