Fisher & Paykel DD603 - Poor Dry Performance; Troubleshooting Plastic Item Drying; Optimizing Drying Performance

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Poor Dry Performance
Poor Dry Performance
Question Yes No
1 Is the customer
complaining of plastic
items not drying?
Advise customer
that due to plastics
having a low
thermal mass these
items give inherently
bad drying
performance
Go to Question 2
2 Is the customer using
rinse aid?
Go to Question 3 Advise customer that
the use of rinse aid will
improve dry
performance
3 Is the customer using
Fast or Eco cycles
Advise customer
that due to lower
final rinse
temperatures dry
performance is
comprised when
using Fast and Eco
cycles (there is less
residual heat for
drying at the end of
cycle)
Go to Question 4
4 Is the rinse aid setting
high enough for the
water hardness in the
area?
Go to Question 5 Turn the rinse aid up to
a higher setting
5 Using diagnostics test
the dispenser. Is it
dispensing the correct
amount of rinse aid?
Go to Question 1 Replace dispenser