Find your Device ID
Record your information below:
DEVICE ID: ________
Information in this document is subject to change without notice. As our
products are subject to continuous improvement, FLIR Systems, Inc. and our
subsidiaries reserve the right to modify product design, specifications and
prices, without notice and without incurring any obligation. E&OE © 2016 FLIR
Systems, Inc. All rights reserved.
DNR400_SERIES_QNG_EN_R3
2
b
• PC Users: Download and install the FLIR Cloud
Client Software for PC from flir.com/security
support.
• Mac Users: Download and install the FLIR Cloud
Client Software from flir.com/security/support.
Double click to extract the software. Then, drag
the software to Applications.
a
Once installation is finished, double-click the
FLIR Cloud Client™ icon ( ) on the desktop
or Applications list.
e
1
2
3
4
5
Enter the following information:
3
Connecting on PC or Mac
Quick PC/MAC Guide
Congratulations! You can now connect over the Internet to view and
playback video on your computer.
The Device ID is printed on a label on the top panel of the NVR.
NOTE: PC/Mac setup is not
required to connect on a
smartphone or tablet. See
reverse for smartphone/
tablet setup.
Device ID: xxxxxxxxxxx
c
Log into the Client Software using the user
name (default: admin) and password (default:
admin) and then click Login.
d
Device Name: Choose a name for your system.
Device ID: Manually enter the Device ID printed on the label.
Client Port: Enter the Client Port (default: 35000).
User Name: Enter the NVR’s User Name (default: admin).
Password: Enter the NVR’s Password (default: 000000).
f
You will be prompted to change the NVR
password. Click OK.
g
Enter a new 6 character password and tap
OK. This password will be used to connect
to your system from now on.
h
Click then .
i
Click and drag Default Group to the display
window to open your cameras in live view.
User Name: admin
Password: admin
Click Add Device
1
2
3
4
5
Click Add
EXAMPLE
Download and install the client software.
Need Help?
Visit us online for up-to-date software and complete
instruction manuals
Visit flir.com/security/support
Search the model number of your product
Click on your product in the search results
Click on the Downloads tab
Quick Reference
Default access information:
• Default user name: admin
• Default password: 000000
Default system ports:
• HTTP Port: 80
• Client Port: 35000
If you have forgotten your password,
contact FLIR technical support
See the label on top of your NVR for
your Device ID
If you are having trouble connecting, try the
following:
• Restart the NVR using the power switch
• Ensure the NVR is connected to the router
using an Ethernet cable and then restart the
NVR
• Double check the Username, Password, and
Client Port
• Ensure your NVR has the latest firmware
• For slower Internet connections, reduce
bitrate settings to CIF, 10FPS, 96 or
128kbps. See instruction manual at
www.flir.com/security/support
Troubleshooting
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