FLIR M364 - User Manual

Questions and Answers

J
Joshua SchwartzAug 9, 2025
How to fix FLIR Thermal camera when video is not displayed?
- N
  Natalie BrownAug 9, 2025
  If your FLIR Thermal camera isn't displaying video, there are several potential causes. First, the camera might be in Standby mode; use the camera controls (either the thermal camera application or JCU) to wake it. Also, check the thermal camera network cables (RayNet or Ethernet) to ensure they are securely connected. Finally, verify the power connections to the camera and JCU / PoE injector (if used), ensure the power switch/breaker is on, and check the fuse/breaker state.
A
Amy TurnerAug 14, 2025
What to do if FLIR Thermal camera controls are erratic or unresponsive?
- S
  Sara StevensAug 14, 2025
  If you're experiencing erratic or unresponsive controls on your FLIR Thermal camera, start by checking that the controller and thermal camera are correctly connected to the network, either directly or via a Raymarine network switch. Also, ensure that no other controllers are in use at the same time, as this can cause control conflicts. Finally, check the power and network cabling to the controller and PoE injector (if used with an optional Joystick Control Unit).
L
Lisa LewisAug 21, 2025
Why is the image on my FLIR Thermal camera too dark or too light?
- S
  Sherry WalkerAug 21, 2025
  If the image on your FLIR Thermal camera appears too dark or too light, first adjust the display brightness controls. If that doesn't resolve the issue, the Scene Mode might not be appropriate for the current conditions. Try using the SCENE button to select a different mode that better suits the environment, especially if there's a very cold background like the sky.
D
Derrick CombsAug 27, 2025
How to control FLIR Thermal camera from Raymarine display?
- S
  Steve GuzmanAug 27, 2025
  To control your FLIR Thermal camera from a Raymarine display or keyboard, make sure the thermal camera application is running on the multifunction display, rather than the video application, which lacks camera controls.
M
Michael BoydSep 2, 2025
Why is the image inverted (upside down) on my FLIR Thermal camera?
- J
  Jason ReeseSep 2, 2025
  If the image on your FLIR Thermal camera is inverted (upside down), the camera’s “Ball down” setting is likely incorrect. Ensure that the Ball down setting is set correctly.

Summary

Chapter 3: Installation

General location requirements

Key considerations for selecting a suitable mounting location to ensure reliable operation and clear views.

Camera mounting

Chapter 4: Connections

Video connections

Network connections

Explains how to connect the camera to a vessel's IP network and compatible displays or control units.

Power connection

Specifies power requirements and connection methods, including voltage and grounding for safe operation.

Chapter 5: Camera control options and status icons

Camera control

Chapter 6: Web interface operation

Setting up a network connection to the camera

Guides users through connecting the camera to a network for web browser access.

Troubleshoot

Chapter 7: JCU-2 operation

JCU-2 controls overview

Chapter 8: MFD operation

ClearCruise thermal analytics

Explains ClearCruise™ technology for audible/visual alerts on non-water objects detected by the camera.

Chapter 10: System checks and troubleshooting

Thermal camera troubleshooting

Addresses common problems with the thermal camera, listing causes and potential solutions for quick resolution.

Chapter 11: Technical specification

M300 Series cameras

Comprehensive technical specifications for the M300 Series cameras, including power, environmental, and video details.

FLIR M364 Specifications

General

Image Processing	FLIR Proprietary Digital Detail Enhancement
Pan/Tilt	360° Continuous Pan, +/- 90° Tilt
Resolution	640 x 480
Field of View	24° x 18°
Video Output	HD-SDI
Power	24 VDC
Environmental	IP66
Weight	11 lbs (5 kg)