FLIR M364C - User Manual

Questions and Answers

S
Steven ConradAug 9, 2025
How to fix FLIR Thermal camera when video is not displayed?
- A
  angelalopezAug 9, 2025
  If your FLIR Thermal camera isn't displaying video, there are several potential causes. First, the camera might be in Standby mode; use the camera controls (either the thermal camera application or JCU) to wake it. Also, check the thermal camera network cables (RayNet or Ethernet) to ensure they are securely connected. Finally, verify the power connections to the camera and JCU / PoE injector (if used), ensure the power switch/breaker is on, and check the fuse/breaker state.
T
Tammy FlowersAug 14, 2025
What to do if FLIR Thermal camera controls are erratic or unresponsive?
- J
  Jordan LewisAug 14, 2025
  If you're experiencing erratic or unresponsive controls on your FLIR Thermal camera, start by checking that the controller and thermal camera are correctly connected to the network, either directly or via a Raymarine network switch. Also, ensure that no other controllers are in use at the same time, as this can cause control conflicts. Finally, check the power and network cabling to the controller and PoE injector (if used with an optional Joystick Control Unit).
D
Diana VelasquezAug 21, 2025
Why is the image on my FLIR Thermal camera too dark or too light?
- J
  Jeffrey WhiteAug 21, 2025
  If the image on your FLIR Thermal camera appears too dark or too light, first adjust the display brightness controls. If that doesn't resolve the issue, the Scene Mode might not be appropriate for the current conditions. Try using the SCENE button to select a different mode that better suits the environment, especially if there's a very cold background like the sky.
A
adamschristopherAug 27, 2025
How to control FLIR Thermal camera from Raymarine display?
- B
  Bryan FrancisAug 27, 2025
  To control your FLIR Thermal camera from a Raymarine display or keyboard, make sure the thermal camera application is running on the multifunction display, rather than the video application, which lacks camera controls.
J
James CoffeySep 1, 2025
Why is the image inverted (upside down) on my FLIR Thermal camera?
- H
  Harold HebertSep 1, 2025
  If the image on your FLIR Thermal camera is inverted (upside down), the camera’s “Ball down” setting is likely incorrect. Ensure that the Ball down setting is set correctly.

Summary

Chapter 1: Important information

EMC installation guidelines

Guidelines for correct installation to minimize electromagnetic interference and ensure EMC performance.

Chapter 3: Installation

General location requirements

Camera mounting

Details location requirements and procedures for mounting the camera unit securely.

Chapter 4: Connections

General cabling guidance

Video connections

Explains the camera's video output capabilities and distribution options.

Power connection

Details the requirements and procedures for connecting the camera's power supply.

Chapter 5: Camera control options and status icons

Camera control options

Camera control

Details how to control the camera's pan, tilt, zoom, and home position.

Chapter 6: Web interface operation

Web browser user interface overview

Introduces the use of a web browser to communicate with and configure the M300 Series camera.

Setting up a network connection to the camera

Troubleshoot

Provides steps for setting a static IP address for network connectivity troubleshooting.

Chapter 7: JCU-2 operation

JCU-2 controls overview

Chapter 8: MFD operation

ClearCruise thermal analytics

Details ClearCruise™ technology for object detection and alerts with audible and visual warnings.

Auto-tracking

Explains how to set the camera to automatically track targets like man overboard or AIS.

Chapter 10: System checks and troubleshooting

Thermal camera troubleshooting

Lists common problems with thermal cameras, their causes, and possible solutions.

FLIR Maritime product support and servicing

Chapter 11: Technical specification

M300 Series cameras

Details the technical specifications for the M300 Series cameras, including electrical, environmental, and video specs.

FLIR M364C Specifications

General

Resolution	640 x 512
Field of View	24° x 18°
Thermal Sensitivity	<50 mK
Pan/Tilt	360° continuous pan, +/- 90° tilt
IP Rating	IP66
Sensor Type	Uncooled VOx Microbolometer
Frame Rate	30 Hz
Spectral Range	7.5 - 13.5 µm
Power Requirements	12-24 VDC
Focus	Automatic
Operating Temperature	-25°C to +55°C