FLIR M364C User Manual

10.1Thermalcameratroubleshooting
Problemswiththethermalcameraandtheirpossiblecausesandsolutionsaredescribedhere.
ProblemPossiblecausesPossiblesolutions
CameraisinStandby
mode.
Thecamerawillnotdisplayvideoifitisin
Standbymode.Usethecameracontrols
(eitherthethermalcameraapplicationor
JCU)to“wake”thecamerafromstandby.
Problemwiththe
thermalcameranetwork
connections.
•Checkthermalcameranetworkcables
(RayNetorEthernet)aresoundand
properlyconnected.
Videonotdisplayed.
Problemwithpower
supplytothecamera
orJCU(ifusedasthe
primarycontroller)
•Checkthepowerconnectionstothe
cameraandJCU/PoEinjector(if
used).
•Ensurethatthepowerswitch/breaker
ison.
•Checkthefuse/breakerstate.
Cannotcontrolthermal
camerafromRaymarine
displayorkeyboard.
Thermalcamera
applicationisnot
running.
Ensurethethermalcameraapplicationis
runningonthemultifunctiondisplay(as
opposedtothevideoapplicationwhich
doesnothavecameracontrols).
Checkthatthecontrollerandthermal
cameraarecorrectlyconnectedtothe
network.(Note:Thismaybeadirect
connectionorviaaRaymarinenetwork
switch.)
CheckthestatusoftheRaymarine
networkswitch.
Networkproblem.
CheckthatSeaTalk
hs
/RayNetcablesare
freefromdamage.
Controlconict,e.g.
causedbymultiple
usersatdifferent
stations.
Ensurethatnoothercontrollersarein
useatthesametime.
Checkpower/networkcablingtothe
controllerandPoEinjector(PoEonly
usedwithoptionalJoystickControlUnit).
Erraticorunresponsive
controls.
Problemwiththe
controller.
Checkothercontrollersifavailable.
Ifothercontrollersareoperatingthis
willeliminatethepossibilityofamore
fundamentalcamerafault.
Displaybrightnessis
settoolow.
Usethebrightnesscontrolsatthedisplay
toadjustaccordingly.
Imagetoodarkortoo
light.
TheSceneModeis
notappropriateforthe
currentconditions.
Aparticularenvironmentmaybenetfrom
adifferentSceneModesetting.For
example,averycoldbackground(such
asthesky)couldcausethecamera
touseawidertemperaturerangethan
appropriate.Usethe
SCENEbutton.
Imageisinverted
(upsidedown).
Camera“Balldown”
settingisincorrect.
EnsurethattheBalldownsettingisset
correctly.
94

FLIR M364C Specifications

General

Resolution	640 x 512
Field of View	24° x 18°
Thermal Sensitivity	<50 mK
Pan/Tilt	360° continuous pan, +/- 90° tilt
IP Rating	IP66
Sensor Type	Uncooled VOx Microbolometer
Frame Rate	30 Hz
Spectral Range	7.5 - 13.5 µm
Power Requirements	12-24 VDC
Focus	Automatic
Operating Temperature	-25°C to +55°C