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Follett FZR4P - User Manual

Follett FZR4P
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01041755cvr
FZR4P FZR5P
01041755cvr
FZR4P-T FZR5P-T FZR5PLP-T
Order parts online:
www.follettice.com/healthcare
01191550R01
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com/healthcare
Installation, Operation and Service Manual
Serial numbers K25542 to L28496
FZR4P and FZR5P and FZR5PLP-T
Performance Plus
Undercounter Freezers
Following installation, please forward this manual
to the appropriate operations person.

Questions and Answers

  • M
    martinezsarahAug 16, 2025
    What to do if my Follett FZR4P Refrigerator does not operate?
    • M
      Mark TuckerAug 16, 2025
      If your Follett Refrigerator isn't running, first ensure the power switch is in the ON position and check all connections. It's possible the refrigerator isn't plugged in, so verify the plug is properly connected. Also, check if there is power to the cord and restore it if necessary. If these steps don't resolve the issue, the temperature controller might not be energizing the components, so check the controller contact terminals for power and replace the controller if needed. Finally, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
  • D
    Donna GrayAug 19, 2025
    Why my Follett Refrigerator does not maintain temperature?
    • S
      Steven HensleyAug 19, 2025
      If your Follett Refrigerator isn't maintaining the correct temperature even when all components are running, start by cleaning the condenser or evaporator coil. A faulty door gasket could also be the culprit, so consider replacing it. Ensure that the ambient temperature isn't excessively high and that there's adequate air clearance; the maximum recommended ambient temperature is 100°F (38°C). Other potential causes include a refrigerant leak (locate and repair it), an incorrect refrigerant charge (recover, evaluate, and weigh in the correct charge), or a plugged capillary tube (replace the capillary tube and filter drier). If none of these steps work, the compressor might be inefficient.
  • J
    Joel MorrisAug 22, 2025
    What to do if my Follett FZR4P Refrigerator does not shut off?
    • J
      John ClarkAug 22, 2025
      If your Follett Refrigerator won't shut off, the controller might not be sensing the cut-off temperature, so you may need to replace the controller and/or probe. Alternatively, the controller might be keeping the refrigeration system energized, in which case replacing the controller is recommended. A faulty control relay could also be the cause, requiring replacement of the control relay.
  • R
    Richard RichardsAug 26, 2025
    Why the compressor of my Follett FZR4P Refrigerator does not run?
    • S
      Stacey RobertsAug 26, 2025
      If the compressor in your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Another possibility is a defective capacitor and/or relay, which would need to be replaced as required. In some cases, the compressor itself may be defective and require replacement.
  • J
    Jo DouglasAug 28, 2025
    How to fix evaporator fan motor that does not run in Follett FZR4P Refrigerator?
    • K
      Kari HendersonAug 28, 2025
      If the evaporator fan motor in your Follett Refrigerator isn't running, it probably means the fan motor is defective and needs to be replaced.
  • M
    Mitchell BurtonAug 31, 2025
    Why is my Follett Freezer not maintaining temperature when all components are running?
    • J
      Jason DorseyAug 31, 2025
      Your Follett Freezer may not be maintaining the correct temperature, even with all components running, due to several reasons. The condenser or evaporator coil might need cleaning. Another cause could be a faulty door gasket, which should be replaced. Excessively high ambient temperature or inadequate air clearance can also be a factor; the maximum recommended ambient temperature is 100°F (38°C). A refrigerant leak or an incorrect refrigerant charge could also be the cause, requiring you to locate and repair the leak or recover, evaluate, and weigh in the correct charge. A plugged capillary tube may also be the reason, in which case the capillary tube and filter drier should be replaced. If the compressor is inefficient, consult technical services.
  • S
    Sandra NguyenSep 3, 2025
    What to do if my Follett Freezer does not operate at all?
    • S
      sandersscottSep 3, 2025
      If your Follett Freezer isn't operating (no components run), start by checking the power switch to ensure it's in the ON position and inspect for loose connections. If that's not the issue, verify that the freezer is properly plugged in. Also, check if there's power to the cord. If these steps don't resolve the problem, the temperature controller may not be energizing the components, so check the controller contact terminals for power and replace the controller if needed. Alternatively, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
  • S
    Spencer YoungSep 6, 2025
    What to do if the compressor on my Follett Freezer does not run?
    • C
      Christina McphersonSep 6, 2025
      If the compressor on your Follett Freezer isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Alternatively, the capacitor and/or relay could be defective, requiring replacement as needed. In some cases, the compressor itself may be defective, and you'll need to replace it.
  • J
    Jennifer AdamsSep 9, 2025
    Why won't my Follett Freezer shut off?
    • C
      Chelsea ElliottSep 9, 2025
      Your Follett Freezer might not be shutting off because the controller isn't sensing the cut-off temperature, in which case you should replace the controller and/or probe. Another possibility is that the controller is keeping the refrigeration system energized, requiring you to replace the controller. Lastly, a faulty control relay could be the cause, necessitating its replacement.
  • M
    Michael GlassSep 12, 2025
    How to fix an evaporator fan motor that doesn't run in a Follett Freezer?
    • K
      Kimberly FrancoSep 12, 2025
      If the evaporator fan motor in your Follett Freezer isn't running, it's likely due to a defective fan motor, which will need to be replaced.

Summary

Specifications

Model Specifications

Details dimensions, counter compatibility, and capacity for FZR4P, FZR5P, and FZR5PLP-T models.

Electrical Specifications

Voltage and Current Requirements

Lists voltage, Hz, phase, full load current, circuit ampacity, and breaker requirements.

Refrigeration Specifications

Refrigerant and Pressure Data

Specifies refrigerant type (R404A) and maximum design pressures.

Installation Specifications

Environmental and Ventilation Guidelines

Covers ambient temperature limits and ventilation requirements for proper operation.

Installation

Installation (Continued)

Operation

Temperature Control

Explains how the temperature control system maintains cabinet temperature and setpoint adjustment.

Defrosting

Describes the electric defrost cycle, its termination conditions, and condensate drainage.

Controller Operation - Performance Plus

Controller Display Overview

Explains the controller display, including temperature, system indicators, and set-point functions.

Temp Log and Alarming Functions

Setting High and Low Alarms

Guide to configuring alarm parameters for high and low temperature thresholds.

Alarm Codes and Advanced Settings

Navigating Advanced Settings (L1;L2)

How to access and navigate the first and second level parameter menus.

Advanced Settings Menu (L2) and Keypad Lock

Advanced Parameter Configuration (L2)

Explains L2 parameters like alarm delays, functions, reset settings, and probe calibration.

Touchscreen Controller Operation

Home Screen Overview

Describes the main elements of the touchscreen home screen: temperature, controls, and status.

Touchscreen Navigation and Settings

Configuring Settings (Refrigeration, Sleep, Brightness)

Guide to adjusting refrigeration set points, sleep delay, and screen brightness.

System Information and Alarm Notifications

Alarm and Alert Notifications

Explains how alarm notifications appear and are acknowledged on the touchscreen.

Setting Alarms and Alarming Contacts

Configuring Alarm Settings

How to adjust high and low alarm set points and manage audible alarms.

Information Logs and Data Logging

Accessing Information Logs (Graphs, Event, Temp)

How to view temperature graphs, event logs, and temperature logs on the touchscreen.

Data Storage and Downloading

Downloading Data via USB

Step-by-step guide for downloading temperature and event logs using a USB drive.

Service Procedures

Service Procedures (Continued)

Controller Replacement

Step-by-step guide for replacing the main control module.

Wiring Diagram

Electrical Connections Overview

Visual representation of the electrical connections for various components.

Refrigeration System

Checking Refrigeration System Pressures

Procedure for checking system pressures against ambient temperature for diagnostics.

Refrigeration System (Continued)

Refrigeration System Diagram

Schematic showing the flow of refrigerant through the system components.

Troubleshooting Guide

Before Calling for Service

Basic checks to perform before contacting technical support for assistance.

Symptom-Based Troubleshooting

Common symptoms, possible causes, and solutions for operational issues.

Replacement Parts - Evaporator

Evaporator Components List

Lists part numbers for evaporator assembly, covers, fan motor, and defrost heater.

Replacement Parts - Condensing Unit

Condensing Unit Components List

Lists part numbers for compressor, condenser coil, and fan motor.

Follett FZR4P Specifications

General IconGeneral
BrandFollett
ModelFZR4P
CategoryRefrigerator
LanguageEnglish

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