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Follett 18688 - User Manual

Follett 18688
19 pages
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REF1 REF2
Order parts online:
www.follettice.com
00940593R02
801 Church Lane Easton, PA 18040, USA
Toll free (877) 612-5086 +1 (610) 252-7301
www.follettice.com
Following installation, please forward this manual
totheappropriate operations person.
Installation, Operation and Service Manual
REF1/REF2
High-Performance
Compact Refrigerators
18688/18690
18688 18690
© Health Care Logistics, Inc. 2012
Call Free: 1.800.848.1633 Fax Free: 1.800.447.2923
Web: www.GoHCL.com • Email: hcl@GoHCL.com

Questions and Answers

  • J
    Jeremy GonzalezAug 1, 2025
    Why is my Follett 18688 Refrigerator not maintaining temperature even though all components are running?
    • A
      Andrea WashingtonAug 2, 2025
      Your Follett Refrigerator might not be maintaining the correct temperature due to several reasons. The condensor or evaporator coil may need cleaning. Another possible cause is a faulty door gasket, which should be replaced. Also, excessively high ambient temperature or inadequate air clearance can be the reason. The maximum recommended ambient temperature is 100 F (38 C). A refrigerant leak or incorrect refrigerant charge could also be the cause. In this case you should locate and repair the leak, or recover, evaluate, and weigh in the correct charge. Other possible causes are a plugged capillary tube (replace capillary tube and filter drier) or an inefficient compressor (consult technical services).
  • H
    Heather HullAug 8, 2025
    What to do if my Follett 18688 does not operate at all?
    • C
      Cheyenne MahoneyAug 8, 2025
      If your Follett Refrigerator isn't operating, start by checking the power switch to ensure it's in the ON position and that all connections are secure. If that's not the issue, make sure the refrigerator is properly plugged in and that there is power to the cord. If the issue persists, the temperature controller might not be energizing the components; check the controller contact terminals for power and replace the controller if needed. It's also possible that the probe isn't sensing the set point temperature, in which case you should replace the controller and/or probe.
  • F
    finleymarissaAug 13, 2025
    Why won't my Follett 18688 Refrigerator shut off?
    • R
      Richard MasonAug 13, 2025
      If your Follett Refrigerator is constantly running, it could be due to the controller not sensing the cut-off temperature. In this case, replace the controller and/or probe. Another possibility is that the controller is keeping the refrigeration system energized, which would require replacing the controller.
  • L
    Laurie BoydAug 19, 2025
    What causes the compressor to not run on a Follett Refrigerator?
    • A
      April GarciaAug 19, 2025
      If the compressor in your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Alternatively, the capacitor and/or relay could be defective, requiring replacement as needed. In some cases, the compressor itself may be defective, necessitating its replacement.
  • J
    John HernandezAug 25, 2025
    How to fix an evaporator fan motor that doesn't run in a Follett Refrigerator?
    • A
      Ashley HarveyAug 25, 2025
      If the evaporator fan motor in your Follett Refrigerator isn't running, it's likely due to a defective fan motor, which will need to be replaced.

Summary

Specifications

Dimensions

Details the external and internal physical dimensions for REF1 and REF2 models.

Ambient and Electrical Requirements

Specifies operating temperature, humidity limits, and electrical power needs.

Clearances and Heat Rejection

Outlines required spacing around the unit and its heat output.

Installation Procedures

Foot Pad and Shelf Installation

Steps for attaching the unit's feet and inserting shelves.

Glycerine Solution and Probe Setup

Instructions for preparing the product simulation bottle with glycerine.

Refrigerator Placement and Locating

Guidance on positioning the refrigerator and necessary clearance requirements.

Operation and Control Functions

Reversing the Door Swing

Optional procedure to change the direction of the refrigerator door swing.

Temperature Display and Alarm Settings

How to change temperature units and configure alarm parameters.

Controller Functions and Programming

Managing alarm delay, temp monitoring, sleep mode, and key programming.

Maintenance, Troubleshooting, and Technical Details

Controller Security and Remote Alarming

Locking the controller and connecting for remote alarm notification.

Third-Party Probe Installation

Steps for installing an external temperature probe.

Cleaning and Annual Maintenance

Procedures for cleaning the interior, exterior, and condenser.

Troubleshooting and System Diagrams

Common issues, solutions, wiring, and refrigeration system schematics.

Replacement Parts

Exterior Components

List of external parts with visual references and part numbers.

Door and Gasket Components

List of door and gasket parts with visual references and part numbers.

Evaporator and Motor Components

List of evaporator and motor parts with visual references and part numbers.

Compressor Components

List of compressor parts with visual references and part numbers.

Follett 18688 Specifications

General IconGeneral
BrandFollett
Model18688
CategoryRefrigerator
LanguageEnglish

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