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Follett REF1 - User Manual

Follett REF1
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REF1 REF2
Order parts online:
www.follettice.com
00940593R14
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Following installation, please forward this manual
totheappropriate operations person.
Installation, Operation and Service Manual
After Serial Number H55798
REF1/REF2
High-Performance Compact Refrigerators

Table of Contents

Other manuals for Follett REF1

Preview: Installation Guide
Installation Guide20 pages

Questions and Answers

  • D
    Donald BaileyAug 13, 2025
    What to do if my Follett REF1 does not operate?
    • E
      Eric SmithAug 14, 2025
      If your Follett Refrigerator isn't running, first, check if the power switch is turned ON and ensure it's properly connected. Also, verify that the refrigerator is plugged into a working outlet and that there is power to the cord. If these steps don't solve the issue, the temperature controller might not be energizing the components, so check the controller contact terminals for power and replace the controller if necessary. Finally, the probe may not be sensing the set point temperature, in which case you should replace the controller and/or probe.
  • P
    Paige BrownAug 20, 2025
    What to do if the compressor does not run in my Follett REF1?
    • S
      steven02Aug 20, 2025
      If the compressor in your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Also, the capacitor and/or relay could be defective, so replace them as required. If neither of those steps work, the compressor itself may be defective and require replacement.
  • C
    Christine JimenezAug 25, 2025
    Why won't my Follett Refrigerator shut off?
    • C
      Carrie WrightAug 25, 2025
      If your Follett Refrigerator won't shut off, the controller may not be sensing the cut-off temperature, so replace the controller and/or probe. Alternatively, the controller might be keeping the refrigeration system energized, in which case you should replace the controller.
  • D
    David RogersAug 28, 2025
    How to fix an evaporator fan motor that doesn't run in a Follett REF1?
    • S
      sotomarissaAug 28, 2025
      If the evaporator fan motor in your Follett Refrigerator isn't running, the fan motor is likely defective and needs to be replaced.
  • S
    Sherry GrantSep 1, 2025
    Why is my Follett REF1 not maintaining temperature even though all components are running?
    • B
      Benjamin RomanSep 1, 2025
      Your Follett Refrigerator might not be maintaining the correct temperature due to several reasons. The condensor or evaporator coil may need cleaning. Another possible cause is a faulty door gasket, which should be replaced. Also, excessively high ambient temperature or inadequate air clearance can be the reason. The maximum recommended ambient temperature is 100 F (38 C). A refrigerant leak or incorrect refrigerant charge could also be the cause. In this case you should locate and repair the leak, or recover, evaluate, and weigh in the correct charge. Other possible causes are a plugged capillary tube (replace capillary tube and filter drier) or an inefficient compressor (consult technical services).
  • E
    Emily JonesSep 5, 2025
    What to do if my Follett REF1 does not operate at all?
    • M
      Megan EspinozaSep 5, 2025
      If your Follett Refrigerator isn't operating, start by checking the power switch to ensure it's in the ON position and that all connections are secure. If that's not the issue, make sure the refrigerator is properly plugged in and that there is power to the cord. If the issue persists, the temperature controller might not be energizing the components; check the controller contact terminals for power and replace the controller if needed. It's also possible that the probe isn't sensing the set point temperature, in which case you should replace the controller and/or probe.
  • H
    Heather MasonSep 9, 2025
    What causes the compressor to not run on a Follett REF1?
    • C
      Carl JensenSep 9, 2025
      If the compressor in your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Alternatively, the capacitor and/or relay could be defective, requiring replacement as needed. In some cases, the compressor itself may be defective, necessitating its replacement.
  • M
    Marie ParkerNov 16, 2025
    Why my Follett REF1 Refrigerator does not maintain temperature?
    • G
      Gerald KaneNov 16, 2025
      If your Follett Refrigerator is running but not maintaining the correct temperature, begin by cleaning the condenser or evaporator coils. Next, inspect the door gasket for faults and replace it if necessary. Ensure the ambient temperature isn't excessively high and that there's adequate air clearance. The maximum recommended ambient temperature is 100°F (38°C). If these steps do not resolve the issue, there may be a refrigerant leak, which requires locating and repairing the leak. Alternatively, the refrigerant charge may be incorrect, needing recovery, evaluation, and weighing in the correct charge. Other potential issues include a plugged capillary tube, which would require replacing the capillary tube and filter drier, or an inefficient compressor, which would require technical services...

Summary

Specifications

Dimensions

External/internal dimensions, shelf size, capacity for REF1/REF2 models.

Electrical Specifications

Voltage, Hz, phase, load, ampacity, and circuit protection requirements.

Refrigeration Specifications

Refrigerant type, charge size, and design pressures for the system.

Heat Rejection

Maximum heat rejection rate in BTU/hr and Watts for the unit.

Ambient Information

Recommended air temperature and relative humidity limits for optimal operation.

Installation

Locating the Refrigerator

Clearance requirements based on ambient temperature and humidity for proper performance.

Installing Shelves

Steps to install shelf brackets in refrigerator pilasters for storage.

Installing Glycerine Solution

Procedure to fill and install the glycerine bottle for temperature simulation.

Battery Backup Installation

Instructions for installing the battery backup system for KP models.

Reversing the Door Swing

Step-by-step guide for reversing the refrigerator door swing.

Adjusting Hinge Closure Force

How to adjust the spring tension for proper door closing force.

Installing Third-party Temperature Probe

Steps to install an external temperature probe through the unit.

Cleaning

Interior & Exterior Cleaning

Recommended cleaning agents and methods for interior and exterior surfaces.

Annual Cleaning Procedure

Procedure for cleaning the drain pan, condenser, and compressor motor.

Periodic Cleaning (PR Models)

Guidelines for cleaning the condensate pan in Patient Room models.

Operation

Temperature Control Settings

Factory preset temperature range and differential for cabinet cooling.

Automatic Defrost Cycle

Explanation of the automatic defrost cycle and its operation.

Controller Operation Overview

How the controller displays temperature and notes on NSF requirements.

Controller Display Indicators

Explanation of the controller display indicators (COMP, FAN, DEF).

Display Temperature Set-point

How to view the current set-point temperature on the controller display.

Change Temperature Set-point

Procedure to adjust the desired temperature set-point on the controller.

Controller Security Lock

How to lock and unlock the controller to prevent unauthorized changes.

Temperature Display Units (C;F)

Steps to switch the temperature display between Celsius and Fahrenheit.

Temperature Display Format

Steps to change temperature display from decimal to integer format.

Sleep Function Control

How to activate the sleep function to blank the display.

Min;Max Temperature Logging

How to view and reset the logged minimum and maximum temperatures.

Alarming Functions

Set High and Low Alarms

Procedures for setting high and low temperature alarm parameters (AIL, AIH).

Start-up Alarm Delay

Information about the time delay before temperature alarms become active.

Mute Alarm Function

How to temporarily mute the audible alarm for 10 minutes.

Alarm Acknowledgement and Reset

Process for acknowledging alarms after resolving the condition and resetting the unit.

Temperature Probe Calibration

How to calibrate temperature probes using the controller menu.

Alarm Codes List

List and description of alarm codes displayed by the unit.

Error Codes List

List and description of error codes related to controller and communication issues.

Alarming Contacts (Optional Accessory)

Advanced Settings

Parameter Table (L1 Settings)

Overview of controller parameters and their functions available in Level 1.

Parameter Table (L2 Settings)

Overview of controller parameters and their functions available in Level 2.

Follett Keypad Lock

Change Master Code

Instructions for changing the master passcode for keypad security.

Enter or Change User Code

Procedure for adding or modifying user codes for keypad access.

Delete User Code

Steps to remove a user code from the keypad security system.

Service

Door Gasket Replacement

Steps for removing and installing a new door gasket for a proper seal.

Access Compressor Compartment

Instructions for accessing the compressor compartment from the rear of the unit.

Change Back-up Batteries

Instructions for replacing the AA batteries in the backup pack.

Controller Replacement Procedure

Steps for safely removing and replacing the main control module.

Wiring Diagram

Refrigeration System Pressures

Compressor Information

Refrigerator Troubleshooting

Before Calling for Service

Basic checks to perform before contacting technical service for issues.

Troubleshooting Matrix

Common symptoms, possible causes, and solutions for operational issues.

Accessories

Temperature Monitoring Accessories

Surveillance module, alarm accessory, and data logger for monitoring.

Installation Kits and Accessories

Wall-mount, stacking, sound reduction, caster, and pedestal kits.

Glycerine Solution

Part number for glycerine solution for product simulation bottle.

Replacement Parts

Hardware

Evaporator Assembly

Compressor Components

Control Board

Follett REF1 Specifications

General IconGeneral
Voltage115V
Defrost TypeAutomatic
Temperature Range1°C to 4°C
Power Supply115V/60/1
ShelvesAdjustable
Door SwingHinged

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