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Follett FZR5P - User Manual

Follett FZR5P
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01041755cvr
FZR4P FZR5P
01041755cvr
FZR4P-T FZR5P-T FZR5PLP-T
Order parts online:
www.follettice.com/healthcare
01191550R01
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com/healthcare
Installation, Operation and Service Manual
Serial numbers K25542 to L28496
FZR4P and FZR5P and FZR5PLP-T
Performance Plus
Undercounter Freezers
Following installation, please forward this manual
to the appropriate operations person.

Table of Contents

Questions and Answers

  • A
    Amanda MoranAug 16, 2025
    What to do if my Follett FZR5P does not operate?
    • M
      Mary HoffmanAug 16, 2025
      If your Follett Refrigerator isn't running, first ensure the power switch is in the ON position and check all connections. It's possible the refrigerator isn't plugged in, so verify the plug is properly connected. Also, check if there is power to the cord and restore it if necessary. If these steps don't resolve the issue, the temperature controller might not be energizing the components, so check the controller contact terminals for power and replace the controller if needed. Finally, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
  • N
    Nichole LeonAug 19, 2025
    Why my Follett Refrigerator does not maintain temperature?
    • A
      Alexander RodriguezAug 20, 2025
      If your Follett Refrigerator isn't maintaining the correct temperature even when all components are running, start by cleaning the condenser or evaporator coil. A faulty door gasket could also be the culprit, so consider replacing it. Ensure that the ambient temperature isn't excessively high and that there's adequate air clearance; the maximum recommended ambient temperature is 100°F (38°C). Other potential causes include a refrigerant leak (locate and repair it), an incorrect refrigerant charge (recover, evaluate, and weigh in the correct charge), or a plugged capillary tube (replace the capillary tube and filter drier). If none of these steps work, the compressor might be inefficient.
  • J
    Jessica PadillaAug 22, 2025
    What to do if my Follett Refrigerator does not shut off?
    • E
      eric77Aug 22, 2025
      If your Follett Refrigerator won't shut off, the controller might not be sensing the cut-off temperature, so you may need to replace the controller and/or probe. Alternatively, the controller might be keeping the refrigeration system energized, in which case replacing the controller is recommended. A faulty control relay could also be the cause, requiring replacement of the control relay.
  • K
    Kurt SchroederAug 26, 2025
    Why the compressor of my Follett Refrigerator does not run?
    • M
      Michael GreenAug 26, 2025
      If the compressor in your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Another possibility is a defective capacitor and/or relay, which would need to be replaced as required. In some cases, the compressor itself may be defective and require replacement.
  • P
    Paula EspinozaAug 28, 2025
    How to fix evaporator fan motor that does not run in Follett FZR5P?
    • P
      phyllis34Aug 29, 2025
      If the evaporator fan motor in your Follett Refrigerator isn't running, it probably means the fan motor is defective and needs to be replaced.
  • R
    Robert GarciaAug 31, 2025
    Why is my Follett Freezer not maintaining temperature when all components are running?
    • A
      Amy WilsonAug 31, 2025
      Your Follett Freezer may not be maintaining the correct temperature, even with all components running, due to several reasons. The condenser or evaporator coil might need cleaning. Another cause could be a faulty door gasket, which should be replaced. Excessively high ambient temperature or inadequate air clearance can also be a factor; the maximum recommended ambient temperature is 100°F (38°C). A refrigerant leak or an incorrect refrigerant charge could also be the cause, requiring you to locate and repair the leak or recover, evaluate, and weigh in the correct charge. A plugged capillary tube may also be the reason, in which case the capillary tube and filter drier should be replaced. If the compressor is inefficient, consult technical services.
  • J
    Jason HigginsSep 3, 2025
    What to do if my Follett Freezer does not operate at all?
    • T
      taylordavidSep 3, 2025
      If your Follett Freezer isn't operating (no components run), start by checking the power switch to ensure it's in the ON position and inspect for loose connections. If that's not the issue, verify that the freezer is properly plugged in. Also, check if there's power to the cord. If these steps don't resolve the problem, the temperature controller may not be energizing the components, so check the controller contact terminals for power and replace the controller if needed. Alternatively, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
  • D
    devinsuttonSep 6, 2025
    What to do if the compressor on my Follett Freezer does not run?
    • N
      Nicholas WebbSep 7, 2025
      If the compressor on your Follett Freezer isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Alternatively, the capacitor and/or relay could be defective, requiring replacement as needed. In some cases, the compressor itself may be defective, and you'll need to replace it.
  • P
    Patricia ButlerSep 9, 2025
    Why won't my Follett Freezer shut off?
    • A
      Andrea HollandSep 9, 2025
      Your Follett Freezer might not be shutting off because the controller isn't sensing the cut-off temperature, in which case you should replace the controller and/or probe. Another possibility is that the controller is keeping the refrigeration system energized, requiring you to replace the controller. Lastly, a faulty control relay could be the cause, necessitating its replacement.
  • M
    Mary WiseSep 12, 2025
    How to fix an evaporator fan motor that doesn't run in a Follett Freezer?
    • A
      Alex BanksSep 13, 2025
      If the evaporator fan motor in your Follett Freezer isn't running, it's likely due to a defective fan motor, which will need to be replaced.

Summary

Specifications

Electrical Specifications

Refrigeration Specifications

Installation Specifications

Installation

Installing Levelers

Step-by-step guide to adjust and set the freezer's levelers.

Battery Backup Installation

Instructions for installing the backup battery for controller functionality.

Installing Shelves

Installing Drawer

Optional Door Swing Reversal

Detailed steps to reverse the direction of the freezer door swing.

Operation

Temperature Control

Information on the preset and adjustable temperature settings for the freezer.

Defrosting

Explanation of the automatic electric defrost cycle and its termination.

Controller Operation (Performance Plus)

Controller Display Overview

Controller Security Features

How to lock and unlock the controller to prevent unauthorized changes.

Changing Temperature Units (C;F)

Temperature Log Functions

Alarming Functions

Configuration of alarm settings, delays, muting, acknowledgement, contacts, and probe calibration.

Alarm and Error Codes

Reference for display codes indicating alarm or error conditions.

Advanced Settings Configuration

Settings for beeper, sleep, screen saver, and alarm parameters.

Follett Keypad Lock

Management of default passcodes, master codes, and user codes.

Entering or Changing User Codes

Steps to add or modify user access codes for the keypad.

Deleting User Codes

Instructions for removing existing user access codes.

Touchscreen Controller Operation

Touchscreen Use and Care

Guidelines for operating and maintaining the touchscreen interface.

Touchscreen Home Screen Overview

Viewing Temperature Data

Touchscreen Settings Configuration

Configuration of refrigeration set points, sleep mode, units, and brightness.

Touchscreen Controller Operation (Continued)

Alarm and Alert Notifications

Understanding how alarm conditions are displayed and acknowledged.

Door Switch Functionality

Door Alarm Configuration

Setting and understanding the door open alarm delay.

Power Alarm Functionality

How the unit alerts users to power loss and its duration.

Touchscreen Alarm Settings

Configuring audible and visual alerts, including mute function.

Probe Calibration (Touchscreen)

Information Logs

Accessing Information Logs

Temperature Log

Event Log

Data Logging Capabilities

Downloading Data via USB

Instructions for downloading temperature and event logs using a USB port.

Follett Keypad Lock (Diagram)

Changing and Adding User Codes

Advanced Settings Access

How to access the advanced settings menu on the touchscreen.

Advanced Settings Details (Touchscreen)

Advanced Control Setup

Configuration of setpoints, differential, limits, locking, and parameter export.

Advanced Alarm Setup

Configuration of alarm delays, functions, high/low temperatures, and probes.

Advanced Settings (Continued)

Alarm 1 Low Temperature Configuration

Alarm 1 Probe Selection

Error Control Settings

Alarm 1 Reset Configuration

Calibration Procedures

Alarm 2 Setup

Data Logging Settings

Alarm 3 Setup

Defrost Settings

Factory Reset

Procedure to reset all parameters to factory default settings.

Graphing Settings

Door Control Settings

Power Alarm Configuration

Service and Maintenance

Door Gasket Replacement

Slide-out Compressor Tray

Removing Drawers

Removing Drawer Slides

Changing Back-up Batteries

Controller Replacement

Controller Replacement Procedure

Detailed steps for removing and replacing the main control module.

Wiring Diagram

Electrical Wiring Diagram

Refrigeration System Overview

Checking Refrigeration System Pressures

Procedure and chart for verifying system pressures at different ambient temperatures.

Troubleshooting Guide

Pre-Service Checks

Refrigerator Not Operating

Troubleshooting steps for when the unit and its components do not run.

Compressor Not Running

Diagnosing and resolving issues where the compressor fails to start.

Evaporator Fan Not Running

Troubleshooting steps for a non-operational evaporator fan motor.

Refrigerator Not Shutting Off

Identifying causes for the unit continuously running.

Temperature Maintenance Issues

Resolving problems where the unit runs but fails to maintain temperature.

Replacement Parts - Evaporator

Evaporator Component List

Replacement Parts - Condensing Unit

Condensing Unit Component List

Follett FZR5P Specifications

General IconGeneral
BrandFollett
ModelFZR5P
CategoryRefrigerator
LanguageEnglish

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