In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current
reception area.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
34
MKC (TME) , enUSA, Edition date: 01/2016, Second Printing
SYNC™ 3
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