for 10 seconds. Upon releasing the reset button, the username and password will return to the
factory default administrator username and password. Please power on the camera before reset
Default administrator username: admin
Default administrator password: No password
4.1.2 Subnet doesn’t match, dbclick to change
If the IP Camera Tool shows the error “Subnet doesn’t match, dbclick to change!”, select Obtain
IP from DHCP server.
If this error still exists after obtaining an IP from the DHCP server, check the local area
connection of your computer and verify the subnet and gateway of the camera which should be
the same subnet of your computer.
4.1.3 No Pictures Problems
Video streaming is managed by the ActiveX controller. If the ActiveX controller isn’t installed
correctly you will see no video image. There are two ways to resolve this problem:
1) Reinstall “IP Camera Tool” and ActiveX controller（recommended）.
2) Download ActiveX controller and set the security setting of IE: IE browser Tool Internet
ProperSecurityCustom LevelActiveX control and Plug-ins. The first three options of front
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