Foscam R4 User Manual

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CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
6.5 Warranty
FOSCAM values your business and always attempts to provide you the very best of service.
No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was
purchased from an authorized distributor or authorized reseller. Distributors may sell products to
resellers who then sell products to end users. No warranty service is provided unless the product is
returned to an authorized return center in the region where the product was first shipped by FOSCAM or
to the point-of-purchase, which may have regional specific warranty implications.
If you purchase your FOSCAM product from online store, please contact the point-of-purchase
and ask for return/replacement/repair service.
Limited Hardware Warranty
 FOSCAM products are warranted to be free from manufacturing defects in materials and
workmanship starting from the shipping date of FOSCAM.
This limited hardware warranty does not cover:
 Software, including the software added to the products through our factory-integration system,
software that included in the CD,etc.
 Usage that is not in accordance with product instructions.
 Failure to follow the product instructions.
 Abuse firmware upgrade without the authorized technician’s guidance.
 Normal wear and tear.
Return Procedures
 Please read FOSCAM warranty policy & policy of your reseller first before sending items back to
point-of-purchase.
 Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA)
number before returning the product. If the product you received is suspected to be defective and
the product warranty has not expired, The RMA number will allow your reseller to track your return
much easier and help them expedite processing your request.
 After receiving your RMA case number, pack the item(s) very well with the original box and all the
original accessories included such as power adapters, brackets, cables, manuals, and driver CD
disks.
 Write your RMA number and the return reason (the problem of the product) on the warranty card
along with the complete package to send them back.

Foscam R4 Specifications

General

Brand	Foscam
Model	R4
Category	Security Camera
Language	English