Franke SAPHIRA - Operational Problems

Instruction for use Saphira Page 54 18.06.04 / Rev D / Maks 4 / PPB
Display Cause Remedy
DRIP TRAY MISSING - The tray is not snapped in - Insert tray correctly (Fig2)
correctly
EMPTY DRIP TRAY - The residual water tray is - Carefully remove tray, empty,
full wash out and replace (Fig2)
- The display does not go out - Remove tray, clean metal contacts,
in spite of the tray having been see Section 17.10 (Fig8)
emptied
CLEAN UNIT - 220 deliveries or 180 washes - Clean according to Section 18
have been performed
- The display does not go - Carry out cleaning again, but this
in spite of cleaning time do not add any cleaning
having been performed tablet
DESCALCIFYING - The Unit must be - Descale as described in Section
NECESSARY descaled 19
- The display does not go - Carry out descaling again, but this
out in spite of descaling time only with water and without
having been carried out descaler
MALFUNCTION - Various causes - Call Customer Service
24. Problems
Problems Cause Remedy
During coffee delivery, - Powder too fine - Set grinder to coarser level (Fig1)
the coffee flows only drop
by drop - Perform one or two wash operations.
If the result is not better, clean
the appliance (see Section 18).
Coffee flow is stopped after - Insufficient powder in - Deliver a cup of coffee
prebrew system
Very loud noise from the - Stone in the grinder - See Section 17.8
grinder
Insufficient foam when - Cappuccino blocked - Carry out cappuccino cleaning
foaming milk (see Section 18)
If it is still not possible to eliminate the messages and problems, please contact your Customer Service
or Franke AG directly.