7 YEAR WARRANTY
Frankford uses Marine Grade 9 ounce solution-dyed
acrylic fabric from several mills, including Sunbrella,
Outdura, and Recasens. All Marine Grade acrylic
fabrics we use carry a minimum warranty of 7 years
against fading. All Furniture Grade fabrics we use
carry a minimum warranty of 5 years against fading.
This warranty does not cover damage to the fabric
related to extreme weather, abuse, or misuse by our
customers. This warranty does not cover improper
cleaning techniques or chemicals used in cleaning the
umbrellas, and does not cover damage caused by the
storage method or location used by our clients.
Replacement fabric canopy is covered for the time
remaining in the original warranty and does not
activate a new 7 or 5 year warranty.
UMBRELLA FRAME AND FABRIC
3 YEAR WARRANTY
OUR 3 YEAR WARRANTY COVERS THE FRAME
STRUCTURE FOR THE FOLLOWING:
ECLIPSE SERIES, NOVA SERIES, MONACO SERIES,
GREENWICH SERIES, MONTEREY COLLECTION,
and CATALINA COLLECTION. This warranty includes
manufacturer defects to the notch, runner, center pole
and skeleton structure. It does not cover damage
to the umbrellas related to extreme weather, abuse,
or misuse by our customers. If warrantable damage
occurs, Frankford will replace or repair any item in this
category at its own discretion.
1 YEAR WARRANTY
OUR 1 YEAR WARRANTY COVERS ALL POWDER COAT
FINISHES (CHIPPING, PEELING, FLAKING, BUBBLING,
FADING) OF ALUMINUM POLES (1) YEAR FROM THE
DATE OF PURCHASE OF THE FOLLOWING:
Aurora Series, Eclipse Series, Nova Series, Monaco
Series, Greenwich Series, Monterey Collection, and
Catalina Collection. The frame structure of the Laurel
Collection is covered by a 1 year warranty. This
warranty does not cover damage to the umbrellas
related to extreme weather (including rust), abuse,
or misuse by our customers. If warrantable damage
occurs, Frankford will send parts, replace or repair
any item in this category at its own discretion.
RUST
RUST IS A NATURAL PART OF THE AGING PROCESS
OF ALL STEEL OR IRON BASED MATERIALS AND IS
THEREFORE NOT CONSIDERED A DEFECT. STEEL
BASES AND MOUNTS ARE DESIGNED TO REQUIRE
MINIMUM MAINTENANCE. THEY SHOULD BE KEPT
CLEAN.
7
YR
WARRANTY
3
YR
2
MECHANICAL
YR
1
FRAME FINISH
YR
FABRIC FRAME
WARRANTY
WARRANTY WARRANTY
WARRANTY
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