999075 – Rev F Page 28 of 40
9 Servicing
Regular servicing on the ceiling track hoist will help prevent breakdowns and reduce repair costs. It will also
improve the quality of the product for the end users.
To reduce the risk of injury, no service is to be carried out on the ceiling hoist while in use.
Service must be completed by an authorised service engineer only.
Do not attempt to service the product yourself; this will void your warranty.
To ensure the safety and continued good function of your ceiling track ceiling hoist, it is recommended to have
an approved service engineer perform a routine service every 6 months, this will ensure that the product meets
the required standards. It is important to document the service history of the product in the service log located
at the back of this user manual after each service.
When the product is serviced, the service checklist must be completed.
Service Manual Document Number: 995084.
For information regarding spare parts, refer to the spare parts manual.
Spare Parts Manual Document Number: 992084.
Contact your local authorised dealer if you:
• Need more information.
• Have any questions about the use or service of your product.
• Notice any change in the performance.
• Want to report an unexpected occurrence.
• Want to arrange a service.
• Need to ascertain necessary information for replacement parts and components.
The expected product lifetime is 10 years. This is dependent on usage and compliance with maintenance,
servicing and LOLER inspections. Regular service on the product will increase the expected lifetime.
Serviceable parts within this period are batteries and the lift tape. Batteries should have an expected service life
of 200 discharge cycles or 3 years, dependant on the charging routine. The lift tape should have an expected
service life of 2 years if used correctly but visual inspection should be carried out before use.
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