Error Code
485
Problem Solving
14
027-728
[Cause] The number of files that are to be sent to external services exceeded the maximum
number.
[Remedy] Reduce the number of files, and send them again.
027-730
[Cause] The number of the document pages attached to the SMTP mail exceeds the maximum
number of pages allowed for the Split Send feature.
[Remedy] Increase the number of pages allowed for the Split Send feature, or reduce the number
of the document pages.
027-731
[Cause] An error occurred in the machine.
[Remedy] After the scanning for Network Scanning completes, execute the operation again.
027-732
[Cause] The Network Scanning server is full, or a server disk error occurred.
[Remedy] Check the amount of available disk space. If the disk space is sufficient and the error still
is not resolved, check the status of the disk of the server.
027-733
[Cause] The SSL setting on the Network Scanning server is disabled.
[Remedy] Enable the SSL setting of the Network Scanning server.
027-734
[Cause] The certificate of the server used for Network Scanning is not set correctly.
[Remedy] Check the followings:
z
The Network Scanning server is accessible from your computer using HTTPS protocol.
z
The SSL server certificate of the Network Scanning server is registered on the machine.
z
The SSL server certificate of the Network Scanning server is correct.
z
When the certificate is not registered on the Network Scanning server, disable the
server certificate validation feature of the machine.
027-735
[Cause] The data transfer using SSL is specified, but the SSL setting of the machine is disabled.
[Remedy] Enable the SSL setting, or specify HTTP for the transfer protocol.
027-736
[Cause] The server certificate verification feature of the machine is disabled when the server
certificate verification is required.
[Remedy] Enable the server certificate validation. Or, disable the server certificate validation for
data transfer.
027-737
[Cause] An error occurred while reading data from the pool server for job templates.
[Remedy] Check on the directory where the job templates are stored, and confirm whether the
settings including the access privilege are correct.
027-739
[Cause] A specified pool server for job templates cannot be found.
[Remedy] Confirm the path name of the pool server for job templates.
027-740
[Cause] Login to the pool server for job templates failed.
[Remedy] Confirm whether the login user name and the login password are correct.
027-741
[Cause] Unable to connect to the pool server for job templates.
[Remedy] Consult your network administrator for the network environment and the server
configuration.
027-742
[Cause] The capacity of the hard disk is insufficient and job templates cannot be stored.
[Remedy] Delete unnecessary data from the hard disk to free up disk space.
027-743
[Cause] The settings of the pool server for job templates are not correct.
[Remedy] Confirm whether the settings of the pool server for job templates are correct.
Error Code Cause and Remedy
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