14 Problem Solving
486
Problem Solving
14
027-744
[Cause] Problem with the domain name of the pool server for job templates.
[Remedy] Confirm the DNS server connection and check whether the domain name is registered
on the DNS server.
027-745
[Cause] DNS server address is not registered on the machine.
[Remedy] Register the DNS server address on the machine or set the address of the pool server for
job templates as IP address.
027-746
[Cause] The protocol setting of the pool server for job templates is not correct.
[Remedy] Enable a proper port.
027-750
[Cause] Attempted to execute a fax, a print, or an Internet fax transmission to the scanned
document.
[Remedy] The Fax, Print, or Internet Fax features are unavailable for scanned documents. Set the
job flow correctly.
027-751
[Cause] An error occurred during job flow processing.
[Remedy] Confirm the settings of the job flow.
027-752
[Cause] A mandatory entry field is blank in the job flow.
[Remedy] Take one of the following measures:
z
Do not link folders to job flows that have mandatory entry fields.
z
Set the default values to the mandatory fields of the job flow.
027-753
[Cause] 1)Attempted to execute the service while the port necessary for the job flow is either
deactivated or disabled.
2)Attempted to execute a job flow to send e-mail using the Encryption or Digital
Signature feature while S/MIME communication is disabled.
[Remedy] For 1), have your system administrator confirm the port status.
For 2), enable S/MIME communication, or modify the job flow so that e-mail is sent by
not using the Encryption or Digital Signature feature.
027-754
[Cause] [DocuWorks Signature] or [PDF Signature] is set inconsistency in the job flow.
[Remedy] Check the DocuWorks and PDF signatures for both the system data settings (machine's
current settings) and the executed job flow settings. If these settings differ, coordinate
them.
Error Code Cause and Remedy
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