Table of Contents
11
Image Quality Trouble ................................................................................................................................. 446
Trouble during Copying................................................................................................................................ 452
Unable to Copy.......................................................................................................................................... 452
The Copy Result is Not What was Expected.................................................................................. 453
Trouble during Printing................................................................................................................................. 456
Unable to Print .......................................................................................................................................... 456
The Print Result is Not What was Expected................................................................................... 457
Trouble during Faxing................................................................................................................................... 459
Sending Problems..................................................................................................................................... 459
Receiving Problems.................................................................................................................................. 463
Trouble during Scanning.............................................................................................................................. 467
Unable to Scan with the Machine ..................................................................................................... 467
Unable to Import Scanned Documents to the Computer ....................................................... 468
Unable to Send a Scanned Document over the Network (FTP/SMB) ................................. 469
Unable to Send E-mail............................................................................................................................ 470
The Image is not What was Expected............................................................................................. 470
Network-related Problems........................................................................................................................... 472
When using SMB....................................................................................................................................... 472
When using NetWare.............................................................................................................................. 474
When using TCP/IP.................................................................................................................................. 478
When using EtherTalk............................................................................................................................. 479
CentreWare Internet Services Problems ......................................................................................... 480
E-mail Features Problems...................................................................................................................... 481
Internet/Intranet Connection Problems ......................................................................................... 482
IPv4 and IPv6 Connection Problems................................................................................................ 483
Media Print - Text Trouble........................................................................................................................... 486
Media Print - Photos Trouble...................................................................................................................... 487
Error Code .......................................................................................................................................................... 488
Other Errors................................................................................................................................................. 571
Paper Jams ........................................................................................................................................................ 572
Paper Jams in Top Left Cover A.......................................................................................................... 573
Paper Jams in Bottom Left Cover C .................................................................................................. 574
Paper Jams in Top Left Cover D.......................................................................................................... 575
Paper Jams in Trays 1 to 4.................................................................................................................... 576
Paper Jams in Tray 3 (When Tandem Tray Module is Installed).......................................... 576
Paper Jams in Tray 4 (When Tandem Tray Module is Installed).......................................... 577
Paper Jams in Tray 5............................................................................................................................... 577
Paper Jams in Tray 6 (HCF B1) ........................................................................................................... 578
Paper Jams in Duplex Module B......................................................................................................... 580
Paper Jams in Finisher-A1..................................................................................................................... 580
Paper Jams in Finisher-B1 ..................................................................................................................... 581
Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker.................................................. 582
Document Jams............................................................................................................................................... 591
Duplex Automatic Document Feeder B1-C (optional) .............................................................. 591
Duplex Automatic Document Feeder B1-PC (optional)............................................................ 593
Stapler Faults.................................................................................................................................................... 595
Staple Jams in Staple Cartridge (For Finisher-A1) ...................................................................... 595
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