Error Code
497
Problem Solving
15
011-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
012-210
012-211
012-212
012-213
012-221
012-223
012-224
012-227
012-228
012-231
012-232
012-233
012-234
012-243
[Cause] Finisher malfunction
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
012-246
[Cause] The Booklet Maker is not fully inserted completely into the Finisher.
[Remedy] Completely insert the Booklet Maker into the Finisher, and turn the machine off and
then on.
012-247
012-249
012-259
012-260
012-263
012-265
012-266
012-268
012-269
012-280
012-282
012-283
012-284
[Cause] Finisher malfunction
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
012-291
012-292
012-295
012-296
012-297
012-298
[Cause] The finisher front cover is open.
[Remedy] Close the finisher front cover. If the error still is not resolved, contact our Customer
Support Center.
012-319
012-326
012-334
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
012-402
[Cause] The hole punch waste container of the finisher is not installed.
[Remedy] Install the hole punch waste container. When the same message is displayed even after
you install the hole punch waste container, remove the container, and then install it
again.
Error Code Cause and Remedy
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