15 Problem Solving
498
Problem Solving
15
012-500
[Cause] An error occurred in the finisher.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
013-210
013-211
013-212
013-213
013-220
[Cause] An error occurred in the Booklet Unit.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
016-210
016-211
016-212
016-213
016-214
016-215
016-216
016-217
016-218
016-219
016-220
016-221
016-222
016-223
016-224
016-225
016-226
016-227
016-228
016-229
016-230
[Cause] An error occurred in the software.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
016-231
[Cause] The Image Extension Kit may be damaged, or may not be installed correctly.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
016-232
[Cause] An error occurred during initialization of the high compression board. Otherwise, the
high compression board is not supported on your machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
016-233
[Cause] An error occurred in the software.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
Error Code Cause and Remedy
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