12 Problem Solving
220
Problem Solving
12
016-768 [Cause] E-mail data creation failed.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-776 [Cause] A job is canceled.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-781 [Cause] Unable to resolve the SMTP server name when sending an e-mail.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-791 [Cause] The machine could not send data when executing the Scan to PC
(Network) or Scan to E-mail function.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-799 [Cause] An invalid print parameter is included in the print data of the
application, or the print data and the Print Setup settings may not
match.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-981 [Cause] The EPC memory is full.
[Remedy] Press the control panel's <Start> button to redo the operation, or
press the <Stop> button to cancel the operation.
016-982 [Cause] The memory is full while scanning the first page with Scan to PC
service.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-985 [Cause] The attachment size using the Scan to E-mail service exceeds the
maximum size.
[Remedy] Press the control panel's <Start> button to redo the operation, or
press the <Stop> button to cancel the operation.
017-745 [Cause] Exceeded the maximum storage size using SMB of the Scan to PC
service.
[Remedy] Press the control panel's <Start> button to redo the operation, or
press the <Stop> button to cancel the operation.
024-365 [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
024-910 [Cause] The paper size set for Tray 1 and the paper size specified for the job
are not the same.
[Remedy] Press the control panel's <Stop> button to cancel the job or change
the paper to the specified paper size.
024-911 [Cause] The paper size set for Tray 2 and the paper size specified for the job
are not the same.
[Remedy] Press the control panel's <Stop> button to cancel the job or change
the paper to the specified paper size.
024-912 [Cause] The paper size set for Tray 3 and the paper size specified for the job
are not the same.
[Remedy] Press the control panel's <Stop> button to cancel the job or change
the paper to the specified paper size.
Error Code Cause and Remedy