212 Troubleshooting
 Ghosting
NOTE: 
• If the problem continues even though you have taken suggested actions described above, contact our local 
representative office or authorized dealer.
Problem Action
The printed result has ghosting. The print media surface may be uneven. Try changing the Paper 
Type setting in the print driver. For example, change Plain to 
Lightweight Cardstock.
1 On the Paper/Output tab for Printing Preferences of the print 
driver, change the Paper Type setting.
Adjust the transfer bias.
1 Click @@@103@ to display the Adjust BTR page.
1 Launch the Printer Setting Utility, click Adjust BTR on the Printer 
Maintenance tab.
2 Adjust the setting for the type of print media being used.
3 Click the Apply New Settings button.
Adjust the temperature of the fusing unit.
1 Click @@@104@ to display the Adjust Fusing Unit page.
1 Launch the Printer Setting Utility, and click Adjust Fusing Unit on 
the Printer Maintenance tab.
2 Adjust the fixing temperature by turning up the value for your 
printing media.
3 Click the Apply New Settings button.
If you use non-recommended print media, use the print media 
recommended for the printer.