222 Troubleshooting
Getting Help
This section includes:
• "LCD Panel Messages" on page 222
• "SimpleMonitor Alerts" on page 222
• "Obtaining the Product Information" on page 223
We provide several automatic diagnostic tools to help you produce and maintain print quality.
LCD Panel Messages
The LCD panel provides you with information and troubleshooting help. When an error or warning
condition occurs, the LCD panel displays a message informing you of the problem.
See also:
• "Understanding Printer Messages" on page 218
SimpleMonitor Alerts
The SimpleMonitor is a tool that is included on the Software Pack CD-ROM. It automatically checks
the printer status when you send a print job. If the printer is unable to print your job, the SimpleMonitor
automatically displays an alert on your computer screen to let you know that the printer needs
attention.
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