Error
code
Error message
Cause
Solution
6201
Failed to update the screen.
After checking the following
contents, please try again after
a while.
• Ensure that your mobile
device is connected to the
internet.
Various settings could not be completed because
communication with the server (cloud) failed.
Check the following contents and operate again.
1. Check that the wireless LAN setting of smartphone is set to
ON.
2. Check that the smartphone is connected to the Internet.
3. Check that the wireless router is turned on.
7610
Communication failed. Check
the following contents.
• Ensure that your mobile
device is connected to the
internet.
Various settings could not be completed because
communication with the server (cloud) failed.
Check the following contents and operate again.
1. Check that the wireless LAN setting of smartphone is set to
ON.
2. Check that the smartphone is connected to the Internet.
3. Check that the wireless router is turned on.
1-7. Error message for wireless LAN control (Mobile app)
- (03-19) - 1. Error code
TROUBLESHOOTING
TROUBLESHOOTING
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