|Canisters |
What to do next
Go to Complete power canister replacement.
Complete power canister replacement
You complete the power canister replacement by confirming that the new power canister is working correctly.
Then, you can gather support data and resume normal operations.
Procedure
1. On the new power canister, check that the green Power LED is on and the amber Attention LED is OFF.
2. From the Recovery Guru in SANtricity System Manager, select Recheck to ensure the problem has been
resolved.
3. If a failed power canister is still being reported, repeat the steps in Remove failed power canister and
Install new power canister. If the problem continues to persist, contact technical support.
4. Remove the antistatic protection.
5. Collect support data for your storage array using SANtricity System Manager.
a. Select Support > Support Center > Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name support-data.7z.
6. Return the failed part to Fujitsu, as described in the RMA instructions shipped with the kit.
Results
Your power canister replacement is complete. You can resume normal operations.
Replace fan canister (60-drive)
Each 60-drive controller shelf or drive shelf includes two fan canisters. If a fan canister fails, you must replace
it as soon as possible to ensure that the shelf has adequate cooling.
Related concepts
Fan canister overview on page 29
Requirements for replacing a fan canister on page 30
Prepare to replace fan canister
You prepare to replace a fan canister in a 60-drive controller shelf or drive shelf by collecting support data
about your storage array and locating the failed component.
Before you begin
• You have reviewed the details in the Recovery Guru to confirm that there is an issue with a battery and to
ensure no other items must be addressed first.
• You have checked that the amber Attention LED on the fan canister is on, indicating that the fan has a
fault. Contact technical support for assistance if both fan canisters in the shelf have their amber Attention
LEDs on.
About this task
This task describes how to prepare to replace a fan canister for the following controller shelves:
• HB5200 controller shelf
• DE460C drive shelf
Attention: Possible equipment damage — If you perform this procedure with the power turned on, you
must complete it within 30 minutes to prevent the possibility of overheating the equipment.
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