19
Troubleshooting
Troubleshooting
This chapter contains troubleshooting information, including causes and actions, for problems you may find while
using this device.
TROUBLESHOOTING TABLE
Problem Possible Cause Possible Solution
An exclamation
mark (!) or cross
(x) is attached to
[Intersil PRISM
Wireless LAN PCI
Card].
A failure to
recognize the
device.
Restart the computer.
A failure in
installing the
driver.
Restart the computer.
Other computers
are not displayed
when the
[Network
Computer] icon is
double-clicked.
You did not enter
the password
when Windows 98
started. You clicked
[Cancel] or [ESC]
when User Name/
Password window
was shown.
Make sure that you enter user name and password and click
[OK] when starting Windows 98. If you forget your pass-
word, enter another user name. A new user name and pass-
word is registered in the computer.
The network has
not been set up
correctly.
Check the setting for the protocol, workgroup, and sharing.
To check this, you need a different procedure, depending
upon the operating system that you use. Refer to the appro-
priate section of this manual.
It takes time before
the network is
searched and the
computer
connected is
displayed.
Perform the following steps to search for the computer.
■
Click [Start] -> [Search] -> [Other Computers].
■
Enter the computer name that you are connecting to in
[Name], and click [Search].
■
Double-click the icon of the computer that has been
searched.
A failure in
installing the
driver.
Make sure that the driver is correctly installed.
The TCP/IP
protocol is not
installed, or, the IP
address is not set
correctly.
Make sure that the TCP/IP protocol is installed. To check this,
you need a different procedure, depending on the operating
system that you use. Refer to the appropriate section of this
manual.
Wireless LAN.book Page 19 Wednesday, November 28, 2001 11:30 AM